Customer Ratings & Reviews
- Model:
- ELG-00026
- SKU:
- 6382130
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Microsoft Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse for my surface pro 7 is so comfortable. It is better than those other mouses you can get.
I would recommend this to a friend - Pros mentioned:Design
Mouse is great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse design is very new to me and i love it. It's functionality blew me away. I would definitely buy again.
I would recommend this to a friend - Pros mentioned:Portability
Microsoft Arc Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came in with intact packaging. The mouse works well and has no problem. Easy and comfortable to use. Shipping to Guam takes a while tho.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Thanks for sharing your experience with us. While we know extended international shipping can be frustrating, it's great to hear that your new Arc Mouse is comfortable!
Best,
Tom
Microsoft Team
- Pros mentioned:Portability
Great Mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse for the active and mobile user that will fit in any bag for travel or in and out of office use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Wilmer,
Thanks for the review. We're glad you are enjoying your Microsoft Arc Mouse and how portable it is.
Best,
Nelson
Microsoft Customer Care
Surface Mouse Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the shape, it alleviates pressure i normally use to place on my wrist and hand, to move the mouse.
I would recommend this to a friend- Pros mentioned:Design
surfacepromouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the mouse, but it did take me awhile to feel comfortable using it :) So glad Best Buy had one in stock in the blue to match my computer
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad that you've become comfortable with your new Microsoft Arc Mouse and like using it. Thank you for sharing your experience; we hope you continue to enjoy it.
Cheers,
Chuck
Microsoft Customer Care
- Pros mentioned:Portability
Flat Mouse Winner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus mouse is exception. Easy to use and lays flat for storage.
I would recommend this to a friend - Pros mentioned:Portability
My favorite mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the style an ease of use with this mouse. It breakdown and slides into my purse very easily. No bulky bumps.
I would recommend this to a friend - Pros mentioned:Size
Love it!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the size and feel of using it is awesome!
I would recommend this to a friend - Pros mentioned:Design
So comfortable to use!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ergonomically correct mouse. My wrist does not get fatigued when I'm on the computer for long periods of time.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled to hear the ergonomics of your Surface Arc Mouse has helped with your wrist pain! We always love to hear that our products are having a positive impact on our users, and we hope you continue to enjoy!
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Design
Surface Mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new color and much better shape than the older model. Ergonomically improved from the last one.
I would recommend this to a friend - Pros mentioned:Comfort
Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is very cool. It adapts to your needs. Confortable to use. I recommend this to anyone.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for taking some time to share your experience with us. We couldn't be happier to hear you are enjoying your new Microsoft Arc Mouse, and the next-generation feel and interface it hosts. We're thrilled you have found your new device comfortable, easy to use, and adaptable to any situation you may find yourself in. We built it with the user in mind, and are excited you have found it to your liking. We're glad it was a good investment for you, and appreciate your recommendation.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Portability
A must with the Surface.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This arc mouse made working on my Surface Pro that much easier. I love it and am glad I made the purchase!
I would recommend this to a friend Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse fits hand perfect. I i broke my dominate hand and this works great either way i have the same mouse in another color i purchased my first one several years ago and so thrilled it continues it popularity, the purple is light lilaic and almost grey till you get it close to black. Thrilled with purchase i bought open box and it was excellent condition as indicated. battery was installed so will see how long they last would purchase again,
I would recommend this to a friend- Pros mentioned:Overall performance
Mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works better then advertised and check out was fast and was delivered quick and undamaged
I would recommend this to a friend - Pros mentioned:Portability
Practicle? No. Useful? Yes
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is meant for a very specific group of people. If you fit into that group, however, congratulations! You can fit a computer mouse in a pocket!
I would recommend this to a friend - Pros mentioned:Portability
Great companion piece
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great companion to the surface (for those tied to a mouse and not wanting touch screen everything)!
I would recommend this to a friend - Pros mentioned:Portability
Product fully meets expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tool. Easy to install, use and maintain. Store representatives were helpful in my understanding how this mouse would work for me.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jack,
Thanks for leaving us a terrific review. We're happy you found the right fit. Our store representatives at Best Buy really know their stuff! We created the Surface Arc Mouse for ease of use, so we're glad that fit the bill!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Great mouse.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use, like how it collapses to be flat for storage and transportation. A simple mouse that does the job.
I would recommend this to a friend Best blue tooth mouth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the mouse feels and looks! It also has great connectivity and response.
I would recommend this to a friend