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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4509 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 4,509 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Instantly connects and works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, especially for travel. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Like the new design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the fact you can shape the mouse to an arc or lay it flat out

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mobile. Just make sure that you have a windows 10 systems

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good portable mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is great for throwing in your bag and not worrying about

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and user friendly. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Accessory for my Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome that it connects to my surface without any additional gadgets

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great savage product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this product as you will love it for the Microsoft surface

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is faulty. Does not snap to turn off or arch the way it is supposed to when in “on” position. In order to turn off the mouse to save battery I have to take one out. It still works as a mouse so at least it can still serve its purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse for my MicrosoftSurface! It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, sits nicely on the palm. very flexible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, I can recommend it to anyone who wants to buy

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is so easy to power off by collapsing to make it flat.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jeremiah,

      The lay-flat power on/off functionality is truly next-generation, and we're thrilled you have found it to your liking! Thank you for taking a few minutes to share your experience with your new Microsoft Arc Mouse, we appreciate your insights. We're thrilled to be a beneficial addition to your modern workspace, and glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, love the fact that it’s Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This mouse is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is GREAT! This mouse is GREAT! This mouse is GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the mouse format . It is very easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    7

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this for my surface pro 7 can’t even imagine being with out it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Different mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a different experience mouse to use. It works well with surface pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but MS still hasn't figured out bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but constantly freezing (same with keyboard) - seems to be an issue with Surface Arc products, as I've had this happen with several other models. It's gorgeous, and I still like it a lot, but it is totally unresponsive (as is the keyboard) for maybe 3 seconds at a time every 5 minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    MSFT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is ergonomically amazing and easy to setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not to impressed with this mouse. It works ok but the click part turned black after a couple of weeks of use and I can’t get it off

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for reaching out. We'd love to hear more details about your experience. Please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/. We look forward to assisting you.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft