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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4509 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,509 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lightweight and easy to fit into any bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse lays flat and fits in the tightes of pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent mouse for Surface computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and service ‘rovided in Florida store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use it on any surface. Do not have to use a plug in mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for Surface Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed mouse to complete the package for the Surface laptop

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this mouse, very ergonomic.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better scrolling feature than original Arc. Easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Bizare yet unique mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse and its foldable feature is out of this world, you can unfold it and it is basically a flat piece that fits alongsise your surface pro if you were to out it in a bag for easy convenient travel.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool mouse...easy to travel with and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite mouse to use. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, more than expected - a beatiful device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool factor off the chart!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is so super cool ! super responsive

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Nice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very good to me, and I am glad to have it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    General review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes time to get used to not my favorite thing needs more support for wrist

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good design, but touch could be improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design, but touch could be improved so you dont have to hard click.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes it so much easier to navigate the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    So flexible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing. It flattens out for easy storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clever & Fun, Scrolls a bit touchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Surface Arc Mouse about 3 weeks ago and am reasonably happy. It is a very cool design and will be a useful travel mouse to accompany my Surface Go. The optical pointer and left and right click areas work reliably, however, I find the finger slide scroll function to be less reliable in some situations.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ron,

      Thanks for sharing your experience! We're glad that Surface Arc Mouse has been a great portable addition to your Surface Go. We'd love to hear more about your experience. Please feel free to reach out to our support team so we can be of assistance. They can be reached here: https://support.microsoft.com/en-us/contactus/.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Next gen of mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mouse that can go with you anywhere, extremely thin!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for basic, everyday browsing/use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic computer use. Wouldn’t recommend for Adobe programs or things where you need more precision. As a female with smaller hands I love it for everyday use but also have a gaming type mouse for when I use Photoshop and Illustrator for more accurate precision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it and would buy again. Wish it came in more color options.

    I would recommend this to a friend