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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4509 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the product for its exceptional portability, sleek design, and comfortable feel, often highlighting its convenient size. They also appreciate its overall performance, good battery life, and improved Bluetooth connectivity. However, some customers have expressed dissatisfaction with the scrolling experience and find the right-click functionality to be annoying. Additionally, the product's price is a concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 4,509 reviews
  • Rated 3 out of 5 stars

    Love the design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept for j design. Only issue is it disconnect at times and this can get annoying especially when in the middle of something important.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Need return or exchange or replace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not working properly with my MacBook pro So I’m trying to return this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I wanted to have it match my keyboard and pen. User friendly and easily connected automatically. Not like Apple.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t work with Mac mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse to try with my Mac mini computer. Shipment was a little delayed and I never go around to trying it out until a few days after the new year. It connects when bent but won’t stay connected as soon as you set it down. Looks like I’m past the return window so a bit dissapoined.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok mouse, sensitivity is pretty bad and doesnt work well on most surfaces. Doesn't feel right in my hand either. really small. Ended up using my own mouse instead

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry you've been experiencing some difficulty with your Surface Arc Mouse. This mouse should work well on most Surfaces as long as they are not reflective, or transparent such as glass, or a mirrored surface. We have some simple troubleshooting steps that you can try to set the sensitivity of the Surface Arc Mouse to suite your preferences here: https://support.microsoft.com/en-us/help/4023522.

      If you are still experiencing some unusual issues, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.

      We're always happy to help!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really impressed with the smoothness of the mouse, does what I need it to do. Much improvement...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly reconnects when you curve it to turn on. Turns off when you lay flat. No issues whatsoever. Makes navigating much faster than trackpad. Buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the form factor, but there seems to be a flaw: right and left click are one giant button, so you can only press one at a time, it's proven useless on certain games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not like

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an item that I wish I didn’t purchase…did not work good for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and convenient. This is the second one I have bought…one for each child’s computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool design, weird mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just so thin. Theres nothing to grip on the sides, weird for me since i use a gaming mouse when not traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my surface pro the only thing I don't like is how easy and quickly it got dirty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a lot like the mouse with max book! Love it works with finger swipes and not a rolling ball

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a basic wireless mobile mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has smooth scrolling. Button placement is intuitive. Works as expected. This is the 3rd Microsoft Arc Mouse we have owned. They have taken a lot of abuse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get it only if you like how it looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but not practical for long term use. Would definitely recommend it if you’re going for looks.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    The design is good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    design is good but it's not too easy to use. If you dont wanna the fancy folding characteristics, I would recommend other mouses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works! What more do you need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Microsoft surface mouse. The first one I had for years and put it to the test. Expect to use this one for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touchpad Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is unlike a normal mouse. Really like the touchpad feel of this. Takes a little time to get used to it but after that - Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse Hunt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it goes up down and sideways. Slim and compact but it did not fit comfortable in my hand. Had to return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling. Like it better and don’t have middle scroller but it does this with the touch of fingers, not requiring as older surface arc mouse did.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for letting us know how you are loving the sleek design of the Surface Arc Mouse. We're proud to offer our customers this unique design that is not only comfortable, but easy to navigate with integrated touch. We appreciate the great shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft