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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4509 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the product for its exceptional portability, sleek design, and comfortable feel, often highlighting its convenient size. They also appreciate its overall performance, good battery life, and improved Bluetooth connectivity. However, some customers have expressed dissatisfaction with the scrolling experience and find the right-click functionality to be annoying. Additionally, the product's price is a concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 4,509 reviews
  • Rated 1 out of 5 stars

    Bad Service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no help whatsoever. If something goes wrong I hope the brand you bought has good customer service or even cares.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my original surface pro mouse I wore out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great in the hand , good little mouse .This new one has more reliable scrolling ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my daughters new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for laptop which will hopefully last 4 years and get her through school

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    No comfy, no too many ppi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, no comfy, no enough ppi for the price. Pretty though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVEEE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVEEE THIS MOUSE GOES GREAT WITH MY MICROSOFT LAPTOP.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carolina,

      What a perfect pairing! We've designed your new Microsoft Arc Mouse to achieve a seamless connection, no matter your host device, and are pleased to hear you are enjoying your experience so far. Thank you for taking a few minutes to share your feedback with us! We're happy to hear you believe it to be an essential addition to your modern workspace, and we're glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft Surface mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse to go along with my Microsoft Surface laptop surface. It works pretty well, and does not hurt my wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and breezy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up took seconds, smooth to use, consistent connection each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product Overall pleased with the purchase!!! Great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself it’s nice and smooth, if disconnected from Bluetooth, takes a while to reconnect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a review! We're pleased to hear you've been impressed with the overall design of your Arc Mouse. If you continue to run into some difficulties with the Bluetooth connection of your mouse we recommend checking out this link here: https://support.microsoft.com/en-us/help/4034571, for troubleshooting tips.

      Best,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, build quality is awesome. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. May be the best purchase I’ve made in years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this Bluetooth mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this clicks into action and world's great. when done snaps flat for storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the first version

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first one and this is just an upgrade works perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new slick style of mouse. Would recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bebe,

      Thank you for taking the time to share! The Microsoft Arc Mouse has been designed to be highly functional, alongside being portable and versatile. We're happy to hear you are enjoying these features.

      Cheers,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great mouse for daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works great for basic mouse purposes, but not for architecture programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not my first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That I could get this in another color was key because we like them so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for mac and microsoft users. I was hopping it is not battery operated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the mouse click could have been smooth and not loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse with just the most fun color.

    I would recommend this to a friend