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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4499 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Surface Arc mouse's portability and sleek design. Many appreciate its comfortable feel and convenient size, as well as its overall performance and reliable battery life. The Bluetooth connectivity and lightweight design are also well-received. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 4,499 reviews
  • Rated 5 out of 5 stars

    Great mouse.. I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arc mouse is light.. even though it feels light at first, once you get used to it, it works like a charm! One of the features that is needed is the ability to connect to multiple devices without having to switch.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good for a first timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift to my sister and she like using the arc

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Awesome! Must have!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and use! Its super cute and fits well in my computer bag as it does flatten out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lighter mouse looks better than dark IMHO

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely wins aesthetic awards but functionality wise, lacks multi-device support, click/scroll pad is elegant in design but not very practical - no middle click button. Needed more finger force to click compared to my existing mice - and that gets noticeable quickly. Not great for gaming. Got this on-sale but still returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks great but performance is so-so

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely wins aesthetic awards but functionality wise, lacks multi-device support, click/scroll pad is elegant in design but not very practical - no middle click button. Needed more finger force to click compared to my existing mice - and that gets noticeable quickly. Not great for gaming. Got this on-sale but still returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 4 out of 5 stars

    Use for travel and presentations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to use when I travel and give presentations. It is definitely slim and ease of use. But keep in mind you have to be close to the laptop for it to sense the mouse. Not good for presentations if you want to walk around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool. I dont see a big difference from a normal mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product on the go for a fast pace.l easily Fits great in my computer bag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing. The perfect on-the-go mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. One of my favorite purchases in a while; it's just an excellently designed product. Super responsive, always connects with zero issue. I love the way it goes flat and fits in my laptop sleeve, and the way it snaps into shape is just pleasantly perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and like the flexibility and the lightweight of the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arc mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works pretty well, but sometimes it does not connect and you have to delete it and try again. Overall, I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was as good as it's expected from Microsoft and Bestbuy as a retailer. The item get instantly connected with the Device as its switched on

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color! its the perfect portable mouse if you travel and /or carry a laptop bag/purse. Not sure how long it will last but I like the sleek design.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like how portable the Microsoft Arc Touch mouse is.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Cons mentioned:
    Scrolling

    Rated 3 out of 5 stars

    Good but Flawed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3 arc I've purchased. Feels great in the hand and great for precision work. The downside: the casing falls apart after a year and the scroll stops working from time-to-time. Will to tolerate the negatives for the feel and precision.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for compatibility and portability. I love that it folds flat. For the most part, I love this mouse, although it was pretty expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Nice design could use improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flat collapsing design is great for portability. However, it feels a bit small for those with larger hands and the lack of distinct left and right click buttons makes use less than optimal.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Right click

    Rated 4 out of 5 stars

    Stylish but not better than its earlier version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very stylish and comes in various colors. The compactness when it was unfolded is highlight of this mouse. This is an ungraded (design wise) version yet this one has some problem of not so sensitive right click...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous generation of Surface Arc Mouse and it was great and reliable. Decided it was time to upgrade to the new one and was not disappointed. Mouse is nice and responsive (thanks to a greater DPI), connecting this to my Surface Pro4 was easy and painless. Definitely worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steven,

      Thanks for raving about us to the community! We're so happy your Surface Arc Mouse has been performing optimally for you.

      Thanks for being a loyal Surface customer.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great mouse for notebooks, tablets and travel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Light, convenient. Simple to turn on and use or fold flat / turn off and put away. Good functionality. Easy to use and minimal realestate.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey but worth every dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one smooth mouse. The feel and overall design is totally sweet! This is a must have; although I must admit for a mouse its a bit pricey.

    I would recommend this to a friend