Customer Ratings & Reviews
- Model:
- ELG-00040
- SKU:
- 6382141
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Arc mouse's portability and sleek design. Many appreciate its comfortable feel and convenient size, as well as its overall performance and reliable battery life. The Bluetooth connectivity and lightweight design are also well-received. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, works great, awesome, turns on, no problems,
I would recommend this to a friend - Pros mentioned:Design
Stylish, but has an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get many compliments for the interesting design and have no issue with it ergonomically. However, its bluetooth connection randomly disconnects several times a day. I reopen the bluetooth window to keep it going, but it is annoying and a time waster, so I'm not really sold.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Michael,
We apologize for the difficulties you've been having with your Surface Arc Mouse. We really appreciate you sharing your customer experience with us so far, and want to make sure this has been taken care of. Please reach out to us at [email protected], so we can look into what might be happening and get this fixed for you.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Portability
Portable mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good easy and simple mouse, works great with macbook pro and windows pc. portable and looks great in use and hand.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We think the Lilac Arc Mouse looks great, too! We're very glad to know that it's working well with both of your devices. Thanks for the feedback.
Tom
Microsoft Customer Care
- Pros mentioned:Size
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this to use with my little chromebook. But, alas! It would not connect via bluetooth and so I was not able to use it at all. But is very flat and so it would have stored neatly into the neoprene bag that the chromebook fits neatly into.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Randy,
Thanks for taking the time to reach out! Microsoft has the Arc Touch Mouse that can connect wirelessly to your favorite PC device, instead of just any Surface device. You can check one out through our friends at Best Buy here: https://www.bestbuy.com/site/microsoft-arc-touch-mouse-black/1261563.p?skuId=1261563.
Best,
Heather
Surface Customer Care
Not Quite Ergonomic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a companion to my new Surface Laptop 2. I was under the impression the height of the arch may be adjustable; however, I was incorrect. The arch is a bit too high for the size of my hand, which leads to some uncomfortable hand and finger positions and discomfort. Definitely test the mouse out in-store before making the purchase online! Incidentally, I'm sure the mouse would be great for travel. It's responsive to multiple finger gestures, has a great look and feel, and is a really handy product. My only real qualm is that it clicks VERY LOUDLY.
I would recommend this to a friendGreat looking mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, love the Arc mouse. I've had 2 of these before. I love the styling and function. This on matches the color of my laptop.
I would recommend this to a friend- Pros mentioned:Portability, Size
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. When you fold it flat, it shuts off, when you arc it, it works like a charm. This is the best mouse I've ever used.
I would recommend this to a friend - Pros mentioned:Comfort, Design
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s great use and fast. The colors and the design is exactly like the picture. It helps the hand rest as well.
I would recommend this to a friend Not worth the high price, button feel is not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Button click force is too high. Scrolling using the touch surface instead of a wheel is clunky. The touch surface sensor lags and doesn't track your movement Accurately. Overall this mouse is not worth the price.
No, I would not recommend this to a friend- Pros mentioned:Design
Nice Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design but took some time getting used to it.
I would recommend this to a friend Gifted and I love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was gifted this for Christmas and I love it! is a nice red shade like a dark cherry ish and feels nice on the wrist.
I would recommend this to a friend- Pros mentioned:Portability
Pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pen! A must have for the Surface Pro tablet!
I would recommend this to a friend - Pros mentioned:Size
Very nice "portable" mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit's in messenger bag nicely. folds completely flat
I would recommend this to a friend Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I was looking a a compact light weight mouse. This is perfect. And it’s a bluetooth connection so it doesn’t take up valuable USB ports.
I would recommend this to a friendFun and different
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one a while back bought this one as a gift and it broke within 2 months a little let down but the color is as pictured.
No, I would not recommend this to a friend- Pros mentioned:Portability
Surface Mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very long life on the battery. Warm inviting lilac color. Ease of use. Extremely quick to synch up with my laptop
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited you love the Lilac color option of your new Microsoft Arc Mouse! It's our favorite too, and, when combined with the easy-to-use interface and long battery life of your new device, creates one powerful, little tool. We're thrilled you are enjoying your time with it! Thank you for sharing your input, we appreciate your feedback!
Best,
Brad - Microsoft Customer Care
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is better Than the last model , glides through screen with easy , contacts with out using a usb chip , it just Automatically sync to your computer Amazing ,
I would recommend this to a friend- Pros mentioned:Design
Great mouse, exceeds expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great. I have a Surface Book 3 and with swift pairing, there's no reason not to get this mouse. you flex it to turn it on, and by the time I've set it on my desk, it's already paired and ready to go. The mouse feels good in my hands, and it's also possible to remap some of the buttons and adjust DPI in software. All around it's just a great mouse. It's more expensive then I'd normally pay for a mouse, but as long as it lasts me a very long time, it will be worth it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nick – Thank you for sharing your experience; we hope you continue to enjoy using it. Best, Erica Surface Customer Care
Mouse
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim and smooth experience. Used it for months now no issues with connectivity as well.
I would recommend this to a friend- Pros mentioned:Comfort, Portability
Wireless Mouse
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the Hubs for Christmas. He loves it. It’s so comfortable for his hand & so easy to use & get set up!
I would recommend this to a friend