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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4498 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Surface Arc mouse for its portability and sleek design. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers find the scrolling experience less than ideal, and a few think the mouse is a bit expensive. A small number of users have also reported issues with right-clicking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,498 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. I have had one for 3 years now, my husband just purchased this as he loves mine. They can be pricey, but often certain colors are on sale. The Battery life, connection speed, portability and "no lag" are one of the best we have used. We are both on our computers 24/7; highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just excellent. worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a very nice mouse. There have been some negative reviews regarding the right-button functionality of this mouse since you have to have your left finger off the touchpad for the right click to function, but I've found that once you start using the mouse, it's really not that bad. I recommend you try it out if you can before you buy it, but regardless, it really is a pretty mouse with high quality materials worth the price. Regarding battery life; I've been using the mouse every day for about four weeks and battery life is down to 84%, so that's around 4% per week, which would set battery life at right around 6 months. get yourself some rechargeable batteries at BestBuy and then battery won't be a problem ever again. which btw. I'm happy that it doesn't have an internal battery, it's just one less thing that could break in the mouse. Regarding gaming, for a casual player this one has been working great. I don't really play first-person shooters, so I won't be able to tell you how this mouse performs with those games, but I've been playing stuff like league of legends perfectly without any problems. There are some other great functions of this mouse like the horizontal scrolling, and the fact that it snaps flat for better carrying ability. Also, I recommend you download Microsoft mouse and keyboard center which will allow you to customize sensitivity and button functions. All in all, if you're looking for a premium mouse good enough for many things, this little one is great

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing a Bluetooth mouse that would work well with my surface computer, this one is hand friendly and easy to carry and shut off to save the batteries

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear the Surface Arc Mouse has been the perfect fit for you! Comfortable and portable, this mouse is the perfect companion to any Surface device. Thanks for the great shout-out!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I use it for travel. The battery lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 5 out of 5 stars

    Great travel mouse that works for everyday use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, this is the best travel mouse, and I use it every day as well. It folds flat and packs well in a briefcase or backpack. I've been using one for years now with no ergonomic issue. Also, it works with all computers- not just MS Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very compact, and goes everywhere, have been using it for quite sometime with no issues at all. Works great with my surface pro.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Perfect mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most portable mouse I've ever had. Light weight and the ergonomics are very good! Second Arc mouse I've had had the first one for over 3years now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Miguel,

      Thanks for the great shout-out! We're delighted to hear the Surface Arc Mouse has been the perfect fit for years. It's a great compliment that you are such a loyal fan! We hope you continue to love all there is about Surface Arc Mouse.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A must have acessory

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Comfortable on hand, easy to use, durable and battery lasts forever. I do NOT regret this purchase and couldnt go back and use my surface without this mouse now. Its lasted for almost 2 years also and its same performance as the day I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 5 out of 5 stars

    Not only looks cool but also performs well.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple pair and perform setup. Looks cool and portable form factor. It is much more comfortable to use than the trackpad.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 5 out of 5 stars

    Light. Portable. Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is light, portable and comfortable. I love it and it travels with me everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Functioning mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well and ergonomically a nice fit. Also has a good feel

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and convenient. I don't like the replaceable battery feature but that doesn't subtract from everything else it offers. After 4 months with it, I'm content it's price equated to it's quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great companion to the Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had MS Arc mice for a while and this newest model is really nice. It is BT, so will work with anything that supports that, not just the Surface. It takes a little getting used to with the touch surface on top serving left, right and scroll functions, but it is a short learning curve. My favorite feature is that it turns on and off based on the configuration. Off if you snap it flat for storage/travel, on if you snap it curved for use. Makes the battery last way longer than remembering (or forgetting) to turn off the switch under other BT mice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the thoughtful review. We can tell you put a lot of effort providing the community with details of your experience, and we're thrilled you have such great things to say! We're happy to have you as a loyal Surface customer.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love to slap it closed at the end of the day

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can travel with this and it doesn’t take any space. I love that when it is collapsed I know it is off. I used to go through many batteries with my old mouse because I would forget to turn it off. Now I just slap it closed in celebration of the end of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love this surface mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly with my work surface laptop of travel.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    M/S Arc Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. Works well with tablet. Connects straight to bluetooth so no USB port needed

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 4 out of 5 stars

    Compact and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my Surface Pro 2017. I already have LOTS of wireless mice, but what sold me on this was the ability to fold completely flat. Being that my whole thought process behind getting the Surface was portability, this made sense. What I didn't know was that folding the mouse flat turns it off! Great feature. My only complaint is that when being used, only the tail end and the front end are touching whatever surface it's on, and effectively gives you a smaller "footprint" for the mouse to recognize. Also, because there's a slight curve on the corners, the mouse will 'rock' unless you hold it perfectly flat, and that's why I'm giving it 4 out of 5 stars.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dana,

      We're delighted to hear that you're loving the fold-flat feature of the Surface Arc Mouse. We appreciate you calling out this great feature for the community! We'd like to hear more about the "rocking" you are experiencing with your mouse. If you would like, please feel free to reach out to our support team to give us some more details about your experience. Contact them here: https://support.microsoft.com/en-us/contactus/.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cool, Different Wireless Mouse Design!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Logitech wireless mouse, which I loved. When I bought my new Surface laptop, I decided it was time to upgrade my mouse as well. The Surface Arc Mouse is REALLY cool. The fact that you turn it on and off just by adjusting it's shape is mind-blowing already. Add to that, that it's a bluetooth mouse, and I don't need a little wireless nub to connect it to my computer--Amazing! I'm still getting used to the feel of this mouse, but I am happy I upgraded...well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable just pricey for a mouse. I like that it flattens out to turn it off and it’s easy to fit in my bookbag

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 3 out of 5 stars

    Nice mouse to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is comfortable when using and portable which is handy when needing to use my devices at different locations. It's definitely a good purchase if you do lean towards using a mouse; but if portability of it is not that important then using any other mouse would be just as good.

    I would recommend this to a friend