Customer Ratings & Reviews
- Model:
- ELG-00040
- SKU:
- 6382141
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Arc mouse's portability and sleek design. Many appreciate its comfortable feel and convenient size, as well as its overall performance and reliable battery life. The Bluetooth connectivity and lightweight design are also well-received. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Microsoft Surface mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Samsung Chromebook. Easy to transport.
I would recommend this to a friend - Cons mentioned:Price
It's okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can see how it can be nice for certain scenarios, but I cannot recommend it for everyday use. Not worth the price, even on sale.
No, I would not recommend this to a friend Squeak!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse moves smoothly. I didn’t have to chase it around. I wouldn’t recommend any mouse but this one. Not even Mickey. Watch out Mickey, Microsoft mouse is here to rule the kingdom.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Stephen,
Thanks for the great compliments! We're delighted to hear about your excitement for Surface Arc Mouse. We're so glad this has been the perfect fit for your Surface experience. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse option is functional but not the best. I have had issues with it dropping connection to my Surface Pro 6. You also have to be very precise with the location of your fingers for the left and right mouse buttons and scrolling.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out and tell us about your experience with Surface Arc Mouse. We have some great tips and tricks we think will help you love your device even more. For some simple troubleshooting suggestions, click here: https://support.microsoft.com/en-us/help/4023522. Usually minor issues with Bluetooth connection can be solved with a simple Windows update.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Comfort, Portability
surprisingly comfortable to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Comfortable and cute. Also easy to clean
I would recommend this to a friend - Pros mentioned:Design, Size
Great mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact and easy to use. Design feels like you are using a regular mouse, but without the extra bulk.
I would recommend this to a friend - Pros mentioned:Comfort, Design
Classic product by Microsoft!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design and comfortable to use! Loved the shape of the device.
I would recommend this to a friend - Cons mentioned:Price
Works ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth works but freezes up at times, which might be my laptop. I do like that there are no adapters that have too be used but for the price I would stick to the wireless option.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the shout-out! We would be happy to assist you in loving your Surface Arc Mouse even more. Please contact our team to provide us more details about your experience so we may be of service: https://support.microsoft.com/en-us/contactus/.
We look forward to assisting you soon.
Kind regards,
Jessica
Surface Customer Care
Microsoft Arc Mouse (Bluetooth)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the most versatile products I've bought from Microsoft accessories lately. Very pleased with the performance this product makes possible.
I would recommend this to a friend- Pros mentioned:Portability
Great for teleworking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the mouse.. I gave it as a gift to a family member.. I have had one for years and can't work without it.. very easy to navigate and scroll down.. only thing is that the family member had an older Apple laptop and we had to buy a connector so that the blue tooth could function.. but it was due to her particular device not the mouse.. I highly recommend it..
I would recommend this to a friend - Pros mentioned:Portability, Size
Great mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arc mouse fits a hand perfectly. It is small, compact and fits easily into a purse.
I would recommend this to a friend Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse. It contours to your hand and is very responsive.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you are finding the curve of your new Microsoft Arc Mouse comfortable and a perfect fit! Thank you for taking a few minutes to share your thoughts with us. We're proud of the improved functionality and responsiveness your mouse hosts, and are happy to hear you are enjoying your time with it.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Portability
Awesome Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it turns on and off. Feels great to use. Also love how it just syncs with bluetooth.
I would recommend this to a friend Nice compact mouse for on the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a mouse should with the added benefit that it collapses flat for easy storage.
I would recommend this to a friend- Pros mentioned:Portability
Fits the bill
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something lightweight and ultra portable. For that it definitely fits the bill. A bit awkward feeling in the hand if you’re used to your standard mouse but not so much so where I’d subtract any stars. Wouldn’t necessarily recommend if you’re not specifically after something very minimal. Very easy to use and setup needed.
I would recommend this to a friend - Pros mentioned:Design
Perfect companion for the Surface Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought the Surface Laptop but the mouse had to be shipped to me as they were out of Cobalt Blue at the store. It arrived two days after my order and I love using it. The fold flat feature makes it easy to tuck into the front pocket of my laptop case without adding bulk. It feels good in my hand when I use it. I like having a scroll button function without actually having the button. All in all it is a great compliment to my laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the kind words. We appreciated hearing such thoughtful feedback from you. The Surface Arc Mouse is definitely a great tool to take on the go, without having to worry about bumping into the scroll design in many other mouses. We're glad you have found this design to be a perfect fit for you!
Cheers,
Jessica
Surface Customer Care
- Cons mentioned:Right click
looks good but lack of function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's a really good looking mouse, I give it 5 star for the look. but the right click is awkward and if you want to use middle click, you have to download a software and make some changes in it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Lily,
Thank you for the feedback on your Surface Arc Mouse! We would love to hear more about the right click issues you are having. Please reach out to us at [email protected], so we can continue this conversation.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Comfort, Portability
Comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is so comfy and conforms to your hand perfectly. Moves with ease.
I would recommend this to a friend Get this if you are using the surface.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are using the Surface for work this is a must have accessory. If you are busting out emails, creating and editing charts you need this mouse. And even cooler—- it works well on glass tables. No pad needed.
I would recommend this to a friend- Pros mentioned:Design, Portability
Great mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. Love how it bends to turn on and lays flat when off. Can fit anywhere.
I would recommend this to a friend