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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4499 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Surface Arc mouse's portability and sleek design. Many appreciate its comfortable feel and convenient size, as well as its overall performance and reliable battery life. The Bluetooth connectivity and lightweight design are also well-received. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,499 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    decent mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife more than a year ago. She is generally happy with it. No major complaints. Unrelated... beware of any HP products. Their quality has declined over the years. See the review of my HP purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Arc & Mac book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better with old MacBook than Magic Mouse 2. I love the right click

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great!! Precise... the bend to turn on is great and just comfortable!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it is great. I m now on my 5th mouse since April 2017. One never worked, another worked for 24 hours. 2 worked for 2 months each. I've had the 5th for 2 weeks. I really like how it fits my hand and how light it is. If this current one fails, I will not get another one.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rocky,

      We're sorry to hear that you have had issues with your Surface Arc Mouses. We would love to hear more about your experiences so we could pass this information along to our team. Please reach out to us at [email protected], and we can try to help you out.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it….works perfect with my labtop easy to connect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is your pointer finger exhausted?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, finger exhaustion is a reality in today’s world. I bought the Surface Arc Mouse because my finger tip was not as responsive. I found using a mouse was not only positioning my wrist and hand, but my posture improved. I’m no longer bent over or reaching to the screen to complete tasks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that your new Surface Arc Mouse has made operating your Surface more comfortable and responsive. Thank you for sharing your experience; we hope you enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Pricey but Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fits good in my hand, auto connect, pops flat and auto off for quick put away

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to know the Surface Arc Mouse has been a comfortable fit for you! We designed this mouse with comfort and portability in mind, so we're happy to hear we hit the mark.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better for Mac users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, but not something I could use all day. I like how compact it is for travelling, but I need something a little bigger if I am on the computer for a long period of time. The battery life is pretty impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves the purpose but not exceptional. Gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new Surface and it works great. Collapses flat for storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right style, wrong version?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased a Surface Arc Mouse, told that it would work with my non-Surface laptop. It didn't work well. I exchanged it for an Arc Touch Mouse--perfect connection to my laptop, collapsible just like the Surface Arc Mouse, and I spent about $20 less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. It turns off when you uncurve it and on when you curve it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great Travel Buddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly bought this to travel back and forth from the office with. The ability to essentially fold it flat and put it in your pocket is a god send. I will say it is not the most comfortable mouse in the world but its the portability that wins with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son. Originally bought at sale price, then match priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome. It flattens and turns off automatically for storage. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Arc Mouse is likely the best travel mouse you can get if you want the most compact, no-fuss setup. The design and colors are outstanding, the build quality is fantastic, and it's just a very cool device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate all of the kind words! We're proud of the package we have put together in your new Microsoft Arc Mouse, and couldn't be happier to hear you are enjoying the portability, optimized design, color options, and build quality of your new mouse. From ease-of-use, to seamless connectivity, your new setup has it all. Thank you for taking some time to share your experience with us! We're glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and just what I need for back to school thanks for carrying a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nive mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband. He is very excited about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality OEM product. High quality materials used

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Accurate and comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is much more comfortable for my hand during a long day of work. I am also very satisfied with the multiple surfaces it still works accurately with as I am always on the go and working from everywhere!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We love to hear that you're having a great experience with the Arc Mouse when you're on the go!

      Best,

      Tom
      Microsoft Team Microsoft