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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Surface Arc mouse's portability and sleek design. Many appreciate its comfortable feel and convenient size, as well as its overall performance and reliable battery life. The Bluetooth connectivity and lightweight design are also well-received. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 4,500 reviews
  • Rated 5 out of 5 stars

    Gift for my grand daughter..!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another gift for my grand daughter to complete her new computer. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? This is a must have device in your collection. I have one for both my laptop and tablet. But I only use them when I'm our of the office. They are great for out of office use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're thrilled that the Arc Mouse is a must-have in your collection. We couldn't agree more that it's a great accessory for out of office use!

      Tom
      Microsoft Team Microsoft

  • Rated 2 out of 5 stars

    Mouse broke

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Arc mouse I have had for less than 4 months and it broke

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great with my MS Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product and had no issues connecting it to my MS Book laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes some adjusting to

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Love the design and works great. Only issue I have had with this so far is that it connects by bluetooth and at times it disconnects and I have to manually go in and uninstall and reinstall. This has only happened twice since I purchased it but other than that no problems

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rich,

      Thanks for the feedback! We're sorry to hear you've been having to uninstall and reinstall your Surface Arc Mouse because of Bluetooth connectivity issues. To assist, we highly recommend checking out some of these troubleshooting tips here: https://support.microsoft.com/en-us/help/4023522.

      We sincerely hope that helps!

      Best,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Microsoft mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and reliable mouse! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic Mouse for Microsoft Users!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful mouse for Microsoft users. It pairs up to your laptop effortlessly following the simple instructions included with it. It is lightweight and ergonomic. A high quality mouse if you’re in the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse that is slim when you need it for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice modern mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great mouse and performs excellent. I use it almost everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse, but a little pricey in my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great mouse, but for the price it's not anything different compared any other wireless mouse in my opinion.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your feedback on the Surface Arc Mouse. We will be sure to pass this along to our team.

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shape of the mouse. It fits wonderfully in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse performs on about any surface. Works great every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a little while to get used to after having a "old style" mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works very good. Other than the awkward design everything is great

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Mouse for Work and Everyday Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I keep it in my work bag for use while traveling on the road. It also is great for everyday use. Easily lays flat to add less bulk in your bag. Goes through TSA without any problems too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best gray mouse that we bought from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    cool af mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome mouse, took a bit to get used to but holy crap, now I want one for my home pc also people are jelly when I break it out, then "crack it" bending it turns it on lol, they are amazed haha

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear you are finding your new Microsoft Arc Mouse comfortable to use! The lay-flat functionality is a true game-changer, and adds a level of portability not yet seen in the market. We're happy you are enjoying your time with it! Thank you for taking a few minutes to share your story with us. We appreciate your insight, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse for being so simple is one of the best ive had. It can read on almost any surface in my office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Miles,

      Thanks for the great compliments! We're so glad you're loving the versatile and innovative design of Surface Arc Mouse. We hope you continue to enjoy the added productivity this great device provides!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun to use and works great with the tablet! I use it for work and it helps with staying productive and not having to use the keyboard mouse. I love how it turns off when you flatten it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Looks good, but not comfortable to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying Surface Pro 7, I chose all necessary accessaries; such as cover keyboard, pen, and Surface mouse. There was another Surface mouse, but I chose this Arc mouse simply because it looks great. And my colleague had the previous version of this Arc mouse, and it looked quite fantastic. Then, I decided to pay more money for this Arc mouse. However, practically, it does not feel comfortable to use it. Fingers are in awkward position under the space by arced shape when I hold and use it. Then, it feels like holding something incomplete. If you don't mind how it feels whenever you use it, but care more about shining gadget, go for it However, if you are a practical user, choose the other cheaper model.

    No, I would not recommend this to a friend