Customer Ratings & Reviews
- Model:
- ELG-00040
- SKU:
- 6382141
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Arc mouse's portability and sleek design. Many appreciate its comfortable feel and convenient size, as well as its overall performance and reliable battery life. The Bluetooth connectivity and lightweight design are also well-received. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
No Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read mixed reviews before I purchased... My experience has been easy to use. Responds quickly and have not had any delays. Im happy with my purchase
I would recommend this to a friend Great mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arc Mouse has fast and easy connectivity to my Surface Go. Super lightweight, so portable. I have not had any issues with it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jim,
We're happy to hear you are pleased with the performance and features of your new Microsoft Arc Mouse. Whether it be its lightweight construction, portable design, or simply its reliable functionality, we're thrilled you have found it to suit your needs. Thank you for sharing your feedback! We appreciate your insight.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Portability
A great mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of the two mouse options for surface pro, this is by far the my best choice. Fits your palm for easy grip and use and best of all, folds flat for slim portability.
I would recommend this to a friend - Pros mentioned:Design
Easy to Use - Smooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a new mouse. Really like how doesn't have a button - comfort fit. All color options too. I purchased the Ice Blue
I would recommend this to a friend Good replacement for my older Surface Arc Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While they don't have the most precision you can get, I love the form factor and ease of carrying around. I also like the new design where the scroll bar is essentially anywhere on the top of the mouse.
I would recommend this to a friend- Pros mentioned:Design
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like the way it looked. mine was hard to pair, and wouldnt keep the pairing. I got this for my 1st laptop Surface Book, which I did return as well as returned this mouse. I dont think it was sturdy and not all the great on the wrist.
No, I would not recommend this to a friend - Pros mentioned:Size
Excel·lent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to use it when I’m travelling, it’s very thin and light, so it’s Perfect. And when you curve it, it conecta to the surface instantly. Great product
I would recommend this to a friend - Cons mentioned:Scrolling
Retired Executive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft mice have good connectivity. The scrolling on the Arc Mouse works poorly. I returned it and got another Microsoft mouse. I am pleased with it.
No, I would not recommend this to a friend - Pros mentioned:Portability
Great mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to install. It works great. I could use it immediately. It is sensitive to touch.
I would recommend this to a friend - Pros mentioned:Overall performance
Great addition to new laptop.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for granddaughter to use with her new laptop. She reports it works flawlessly!
I would recommend this to a friend - Pros mentioned:Portability
Love this mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. It is so convenient being able to flatten it for storage in a case. Easy to set up and easy and comfortable to use .
I would recommend this to a friend Favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best mouse I have owned. The texture is soft and smooth. Bluetooth is also nice. Now USB adapter to keep track of.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for the kind words! We're delighted to learn you enjoy and appreciate your new Microsoft Arc Mouse. From the improved design, feel, and overall comfort level, to the strong Bluetooth connectivity and wireless perks, we're happy to know you are enjoying it.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Portability
So easy to use-and store in backpack!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little mouse it works so easily. It condenses so nicely to store in my backpack. Great to travel with. Plus I just love my color option too!
I would recommend this to a friend - Pros mentioned:Portability
Dors the trick ….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But doesnt feel as sturdy as it should. Works great and does what it is suppose to. Very compact and easy to travel with.
No, I would not recommend this to a friend Design over Function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The MS Arc Design is awesome; the functionality is not. I love that the mouse flattens out to turn it off; I don't love the fact that the scrolling wheel is replaced by a touch pad on the mouse, one that barely works and is too sensitive to be very helpful.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dave,
We appreciate you leaving some honest feedback about your experience with Surface Arc Mouse. Since you're a fan of the design of Surface Arc Mouse, we recommend checking out the Arc Touch Mouse. It has the same design with a more defined Bluetooth scrolling strip. Our friends at Best Buy have one here: https://www.bestbuy.com/site/microsoft-arc-touch-mouse-black/1261563.p?skuId=1261563.
Best,
Heather
Surface Customer Care
cool gimmick mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super travel Friendly probably its main design function but weird dpi and grip knocks it off from being great wireless mice would recommend Logitech mx series more
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stppped working after a day . Initialy there were ossues with manuevering it atounf . Given the prixe the value rrcieved was disappointing nting
No, I would not recommend this to a friendVery sleek design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of the touch trackpad and how it turns off to conserve battery life.
I would recommend this to a friend- Pros mentioned:Comfort
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the light gray color but this mouse is very comfortable! Puts my wrist at ease. Happy with purchase.
I would recommend this to a friend - Pros mentioned:Design
Out of this world excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse looks extraterrestrial and operates in such a way that is beyond earthly. An absolute buy when pairing with the Surface Laptop or any other Microsoft Product.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the out-of-this-world review! We're delighted to hear you're loving your Surface Arc Mouse in combination with your Surface Laptop. We hope you continue to enjoy the sleek design, and comfort of Surface Arc Mouse.
Cheers,
Jessica
Surface Customer Care