Customer Ratings & Reviews
- Model:
- ELG-00040
- SKU:
- 6382141
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Arc mouse's portability and sleek design. Many appreciate its comfortable feel and convenient size, as well as its overall performance and reliable battery life. The Bluetooth connectivity and lightweight design are also well-received. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
2Thumbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse looks fantastic, and it works better than any other wireless mouse I’ve tried. Two thumbs directly north.
I would recommend this to a friend - Pros mentioned:Portability
Great mouse, easy to use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. I thought it was going to take time to get use to the structure of it. But it was really easy to use and I really enjoy using it.
I would recommend this to a friend - Pros mentioned:Portability
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this wireless mouse. The color looks amazing. It easy to use and set up. The price is good as well.
I would recommend this to a friend Average Mouse?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this mouse is pretty average. The bluetooth has interference with wireless headphones, the sensitivity is off and strange to properly balance. You're better off with a Logitech mouse, and the overall feel of the mouse is not comfortable whatsoever.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Haris,
Thanks for the feedback. We're sorry your experience with Surface Arc Mouse was not what we've come to expect from our accessories. We want you to know we take all feedback from the community seriously and we'll be sure to pass it along to the rest of our team.
We also have a troubleshooting link here: https://support.microsoft.com/en-us/help/4023522, that could be helpful with adjusting the sensitivity of your Surface Arc Mouse.
Best,
Heather
Surface Customer Care
Unique
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little getting used to. Other than that, it’s awesome.
I would recommend this to a friend- Pros mentioned:Portability
Great for business travelers who want a mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! So nice to have a mouse that stores flat for transport! Works well for basic mousing needs. Totally happy!
I would recommend this to a friend Mouse for Surface Pro
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Arc Mouse. It's so comfy and the battery life is long if you turn it off (by making it flat) when not in use.
I would recommend this to a friend- Pros mentioned:Portability
Great little mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as replacement for an older mouse. Works great! Smooth and easy to use, connect and easy on hand.
I would recommend this to a friend - Pros mentioned:Comfort
different
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice, different, feels comfortable in my hand. unfortunately, this is a replacement mouse; the first one didn't last very long
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to know you have found your new Microsoft Arc Mouse to be comfortable and host a reliable functionality! And, we're happy you are enjoying the design improvements we've made. We're thrilled to be a valued addition to your modern workspace. Thank you for sharing your experience with us! We appreciate your insight.
Best,
Brad - Microsoft Customer Care
Easy companion tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse. It is lightweight and works for both left and right handers
I would recommend this to a friendSuper Cute Mouse!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to stick in your bag and go, I use this with my window surface tablet at work!
I would recommend this to a friend- Pros mentioned:Portability
Perfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes it so much easier to use controls...the touch pad on my surface seemed a bit cumbersome at times... this mouse just makes everything flow better & faster
I would recommend this to a friend Looks great but tricky to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek look of this wireless mouse and it stores flat for easy storage. They only thing it’s that it is super sensitive and I find it at time hard to control when I try to highlight something for cutting and pasting, etc - and had to struggle with it quite a bit.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted that you love the sleek and compact design of the Surface Arc Mouse. We know switching mice can be a big task, and we're here to help. Here are some helpful tips for how to navigate your Surface Arc Mouse: https://support.microsoft.com/en-us/help/4037233/surface-microsoft-surface-arc-mouse.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Design
Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical about this mouse due to the price point. Still believe it is a bit pricy, however, I love the feel and design.
I would recommend this to a friend Christmas Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these mice, I have two and this one is for my Mom and her Surface Laptop. They pack well and don't require a usb dongle to use.
I would recommend this to a friend- Pros mentioned:Portability
Mouse perfect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mouse for my Microsoft Keyboard. It is so nice to move all over my computer screen.
I would recommend this to a friend - Pros mentioned:Comfort
Pretty sweet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this mouse. When you flatten it out my 18 month old can’t mess up the computer now. Or yet, she’s figuring it out.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for taking a few minutes to share your story with us! We're happy to be a solution for you and your home setup, and delighted to know you are enjoying the functionality and comfortable interface of your new Microsoft Arc Mouse. The lay-flat feature truly is next-generation! We're glad this addition has been a benefit to your workspace.
Best,
Brad - Microsoft Customer Care
Perfect for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson used mine & loved it, so I had to get him one for his birthday since he will be in college in the fall. Love that it goes flat for transporting.
I would recommend this to a friend- Pros mentioned:Portability
Great Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. Love the ability to store it flat while traveling and flexing the mouse when using.
I would recommend this to a friend - Pros mentioned:Design
Best Mouse Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is amazing. The ergonomic design got ride of the carpal tunnel & hand cramps I got with other mice.
I would recommend this to a friend