Customer Ratings & Reviews
- Model:
- ELG-00040
- SKU:
- 6382141
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Arc mouse's portability and sleek design. Many appreciate its comfortable feel and convenient size, as well as its overall performance and reliable battery life. The Bluetooth connectivity and lightweight design are also well-received. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
great wireless mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the wireless mouse was recommended by the store associate. IT really is comfortable and works like a charm. I definately glad I listened to the store teammate.
I would recommend this to a friend - Pros mentioned:Comfort
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The arc mouse is a great addition to the Microsoft surface book 2! The arc is much more comfortable to use than a regular mouse and it was incredibly easy to set up!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your excitement about your Surface experience. We're delighted to hear that the Surface Arc Mouse has been a wonderful pairing to your Surface Book 2! We hope you continue to enjoy the comfort and ease of the Surface Arc Mouse.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Surface Arc Mouse I have. It fits my hand perfectly and works very well. I love that it flattens for storage-makes it easy to store for transport.
I would recommend this to a friend Nice mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for anyone who has to work online for any length of time. This mouse definitely will save wear and tear on your wrist.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you have found your new Microsoft Arc Mouse to be a beneficial addition to your modern workspace! We know hours of keyboard and mouse time can take a toll on the body, so we've designed your new device to help alleviate some of that pressure, and provide a sleek, comfortable user interface. We're thrilled you have found it to suit your needs! Thank you for taking a few minutes to share your experience with us. We appreciate it.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Design
Exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is truly one of a kind. It has a very natural feeling to it and the overall design and functionality are exceptional.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Billy,
Thank you for the kind words! We're proud of the package we have put together in Microsoft Arc Mouse, and are delighted to hear you are enjoying your experience. Whether it be the comfortable, natural feeling of the mouse, or the optimized functionality it provides, we're glad you are enjoying your time with it. We appreciate you taking some time to share your story with us!
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Portability
Interesting yet fun!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very interesting mouse to use, simply fold the mouse to turn it on, and flatten it to turn it off and put away for easy storage/travel.
I would recommend this to a friend Love the curve and simplicity of control.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great, does drop Bluetooth a little too often.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry to hear you're having some difficulties with your Bluetooth connection. We highly recommend checking out these troubleshooting tips: https://support.microsoft.com/en-us/help/4023522.
If you should experience any further questions or concerns, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Overall performance
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love it!! Makes working from home & being on the computer much better! I would recommend this to a friend!
I would recommend this to a friend - Pros mentioned:Portability
Uncomfortable and impractical
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this when I was transitioning from Macs to Microsoft with the Surface. I wanted something to replicate the magic mouse experience I had gotten use to, and be ultra portable and minimalist. But after a couple days use, my hand was cramping like crazy, it's not good for people with medium or large sized hands, and the arc is really uncomfortable. Once I gave up on the minimalism idea, I found myself very happy with the MX Master series which still has lots of features to help replace the Magic Mouse functionality.
No, I would not recommend this to a friend The coolest mouse ever created
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the coolest mouse ever. Turns on and off by simply arcing it. The setup was automatic, no usb piece its all bluetooth baby.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're delighted that your new Microsoft Arc Mouse was easy to set up and start using. Thank you for sharing how cool it is to use; we hope you continue to enjoy it.
Cheers,
Chuck
Microsoft Customer Care
Awesome mousing, but miss the scroll wheel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is great for travel because it folds flat. However, I use the scroll function extensively and this mouse does not scroll. Boyond that it’s great.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Julie,
Thanks for reaching out! We're glad you're enjoying your new Surface Arc Mouse. We'd like to chime in and let you know that you can scroll using your mouse by simply moving one or more fingers up or down on the touchpad.
To get to know all the gestures you may use on Surface Arc Mouse, click here: https://support.microsoft.com/en-us/help/4037233.
We hope this helps!
Cheers,
Jessica
Surface Customer Care
Not for my hand
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, fun concept, but didn’t work for my hand. With no “body” for my little finger to rest on/grip it was uncomfortable and a little harder to control.
No, I would not recommend this to a friend- Pros mentioned:Comfort
Great for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse actually is pretty comfortable for grip and has no delay when moving or it not being able to connect properly. Overall, it's a nice bluetooth mouse.
I would recommend this to a friend Takes some getting used to.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neat design but feels weird in hand. When arched it is on. Flat it turns off automatically. Have to get used to the feel.
I would recommend this to a friendCompact, folds flat for easy transportation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure if I would use this mouse. Now I find that I use it more than my finger or pen. I like the fact that it folds flat for easy transportation.
I would recommend this to a friendEasy to use bluetooth Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I carry it in my coat pocket flat and then when I need it I just bend it and it comes alive. Tracks good and pairs easily with MS Surface Pro
I would recommend this to a friend- Pros mentioned:Design
Decent Innovation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is unique in the fact that it can be bent into many different settings. Only downside is if you have heavy hands that mouse will sometimes collapse when using it,
No, I would not recommend this to a friend - Pros mentioned:Comfort
Nice but not on glass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool mouse. Comfortable and sleek however it did not work on my glass top desk. Had to reluctantly return.
I would recommend this to a friend Works well, strange form factor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the mouse works well. It matches the surface laptop perfectly, which keeps with a consistent asthetic. The form factor for this mouse is a little weird, but after getting used to it its ok.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad you're enjoying the sleek design of Surface Arc Mouse in combination with Surface Laptop. We love hearing about how the design of Surface devices and accessories help our customers to accomplish more. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Worst mouse ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started disconnecting soon after I bought it. When it's bent, it is very sensitive and turns off the power very often. Also the mouse button area gets worn quickly and that looks aweful. It's a garbage. Don't buy it. I don't even give 1 star. I want to get my money refunded.
No, I would not recommend this to a friend