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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4498 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Surface Arc mouse for its portability and sleek design. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers find the scrolling experience less than ideal, and a few think the mouse is a bit expensive. A small number of users have also reported issues with right-clicking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,498 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice fit. Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Took me a little time to figure out how it works but its a nice fit

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good on Space

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great if you’re traveling and need something compact, flat means it’s off and when you make the arc it pairs instantly, works amazing with the surface!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great device!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable on my hand. I Like it so much! Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability
    Cons mentioned:
    Scrolling

    Rated 2 out of 5 stars

    So annoying to use, despite ease of connection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this mouse a little under a year now and it did not live up to the hype or the price unfortunately. It’s very sleek and I loved folding it down to throw in my bag, but that was just not enough. For starters, it is difficult to use. It connects to my laptop so easily (very nice with no needed USB dongle), but the functionality is not there otherwise. I’m always accidentally scrolling, especially during presentations - it’s so easy to accidentally page slides ahead. Not great for client calls. Also, the material has gotten very grimy and covered in fingerprints - I don’t often eat at my computer and don’t have particularly greasy hands, so I’m not sure how it looks so dirty. I would not recommend this product, despite its fancy looks and ease of connection.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Scrolling

    Rated 4 out of 5 stars

    Lacks presses scroll wheel function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a great, portable mouse that fits easily in my small Surface Pro carrying case without bulk. The only reason I didn't give it five stars is that it lacks the function of depressing a scroll wheel, which I use with some software. The frustrating part is that I asked about this specifically in the store before purchasing it. You have scrolling functionality (which the sales person may have thought I meant) by using the track pad on the mouse.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jerry,

      Thanks for taking the time to share your honest experience with us. We're sorry to hear that Surface Arc Mouse didn't come with the feature you expected. Although Surface Arc Mouse does not come with a traditional scroll wheel, you may find this guide helpful to learn all the gestures that this mouse recognizes: https://support.microsoft.com/en-us/contactus/.

      We hope this helps.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Design, Portability
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, easy to use, only negative it is costly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 4 out of 5 stars

    Nice portable mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this only because it was easily thrown in my back pack. To be honest I was worried after reading some of the reviews but ended up being pleasantly surprised. The fact it lays flat helps make it easily transported. It is responsive and for the most part comfortable. I found if you try to hold it like a regular mouse it is uncomfortable but holding it off to the side and it isn’t that bad.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travel use since it can be flattened and fits easily into computer travel bag. A bit expensive unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent product, albeit a bit expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best foldable mouse you can buy. Seamless to set up and use. A bit expensive versus similar products, but seems to more durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sleek look and ergonomic design. The feeling is comfortable and you have full control of your mouse pointer. I recommend this item for those looking for a clean and wireless mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Travel Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel for work and this mouse is perfect. Everyone that sees it, lives it. I also use it for my home office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, Comfortable, and Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved these Microsoft Surface Arcs ever since I bought my first Surface many years ago. They are smooth, comfortable in my hand, and very durable. I occasionally buy extras to use at my workplace.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and small and lightweight. Portable, easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 4 out of 5 stars

    Smooth Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy to use. Setup was really easy. Design is flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Microsoft folding mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new laptop deserves a new, sleek mouse, and this foldable sleek mouse with internal dondle storage fits the bill! So happy it was in stock! Love my local Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    koray05

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sytlish and very modern . flexible and an elastic mouse

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect size. Small, light weight and very sleek

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Super cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and it is the coolest thing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Just a bend away from productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a bend away from productivity. Battery is good and uses standard AAA batteries. Works every time if bend it into action. Folds flat and travels well. Only wish... the button action was silent.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Scrolling

    Rated 4 out of 5 stars

    Good Mouse Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally this mouse is quite nice, but is missing a few key features that would add to the overall user experience. The mouse feels quite ergonomic generally even for my bigger wider hands and it ok to use for the most part. Unfortunately, since they removed the center haptic feedback, its hard to tell when you've started scrolling and what point you stopped scrolling. Moreover, there's unfortunately no workaround for the center scroll button hence you're missing an entire button compared to a conventional mouse. The best feauture of this mouse is how seamlessly it connects to the surface pro and how pleasing it is aesthetically.

    I would recommend this to a friend