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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4501 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Surface Arc mouse for its portability, sleek design, and comfortable feel. Users appreciate its convenient size, overall performance, and reliable Bluetooth connectivity. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,501 reviews
  • Rated 3 out of 5 stars

    Small

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it , it’s too small for my hand I return it to the store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse with my new Surface Studio Laptop. I'm left-handed but tend to use my right hand for numerous tasks. So, I guess an Ambidextrous Mouse is a great fit for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I start using without reading the onwers manual. Very intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard having a mouse is great to help with back pain and I wanted a mouse that went great with my windows laptop. The mouse itself works on any surface and doesn't always have to get a flat surface, unlike some mouses.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Beth,

      Thank you for taking some time to outline your experience for us! We couldn't be happier to hear you are enjoying your new Microsoft Arc Mouse, and the improved comfort level it brings you and your setup. We design our products with the user in mind, and we appreciate knowing you have found the optimized design to your liking! Whether it be ease of use, or its truly portable nature, we're glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Microsoft Mouse - MacBook Computer Lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this mouse. I use a computer all day long and this this mouse helps reduce the strain In my hand. But it does have issues a lot of times connecting to my Bluetooth. Which is frustrating!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box item that I have been in the market for!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I found this specific item (a mouse that I have been in the market for) available as an Open-Box item, the savings for this particular item (33%) made my decision easy (to purchase immediately)!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ideal for the long term. Picks and chooses when connects.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scrolling

    Rated 3 out of 5 stars

    Slow mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time getting the mouse to scroll. Not sure why, but it has a mind of its own. On another note, it is great having it wireless, which allows me to use my thumb drive at the same time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stiff wrist for long term use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good but after a while your wrist stiffens a bit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great for traveling, but it was unable of clicking both buttons at once.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 issues with this mouse. 1. I have used this for maybe 10 total hours over the last couple months, and it has already worn a shiny spot on the touch pad. I thought it was just maybe finger oils or something, but it will not clean off at all. 2. While they say it works with a Mac, and technically it does, performance is pretty bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I love the color and its ability to straighten out so that I can carry it anywhere and not worry about crushing it. It works on any surface as long as it it flat. Well, I actually saw it work in midair too. It's Great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Slim and good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slim design and Works well with my surface pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, but feels different from reg mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. My only issue is having a not rolling section to use as I am not use to it. But it functions well. It's just an operator getting use to something with a different feel.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Convenient To Travel With

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird shape and therefore forces you to use an odd grip. I do not use it unless I have to. It is however very easy to travel with because it “folds” flat and turns off at the same time. Not a big fan of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the entire set as a gift and it honestly looks great all together! I'm just unsure if having soo many accessories (mouse/keyboard/pen) would be an issue as I'm unsure if they all have their own wireless USB or if they can all just connect to Bluetooth

    I would recommend this to a friend
  • Cons mentioned:
    Scrolling

    Rated 1 out of 5 stars

    Not ergonomic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird angle for my hand, difficult to scroll, hard to manuver, rather use track pad on laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Great mouse great battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but the price is a little too high for what it is, got it on a price match deal for around $50 and does the trick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not with the $$$$,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes it works sometimes it does. Im not sure if it is just because it needs updating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for everyone!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the cosmetics look beautiful this mouse did not feel very comfortable in my hand. I have large hands and usually do not have a problem with a standard mouse. I returned this one and purchased the standard wireless Microsoft mouse. I also saved a couple bucks by buying the less expensive model.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for sharing your experience with Surface Arc Mouse. We're sorry to hear Surface Arc Mouse was not a comfortable fit for you, but we're glad you were able to find a different mouse that better suits your needs.

      Kindly,

      Heather
      Surface Customer Care Microsoft