Customer Ratings & Reviews
- Model:
- ELG-00040
- SKU:
- 6382141
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Surface Arc mouse for its portability, sleek design, and comfortable feel. Users appreciate its convenient size, overall performance, and reliable Bluetooth connectivity. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Mouse sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this mouse, used it for a few days and returned it. It sucks. Does not fit in your hand good and just does not feel good. Retured it after a couple of days.
No, I would not recommend this to a friendLet down from the prior model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping for a redder red instead of this dull color. It looks better in the pictures for sure. Do to being BlueTooth, it has a bit of a delay because it is constantly going to sleep I guess. I like the side scroll on it, but don't like there is no scroll button that I used on the prior model to close browser tabs. Returning for the older model tomorrow. There is no lag when you have a dongle which this one doesn't. I am sure it is fine for a Surface, but the Surface has a USB to plug in a dongle also.
No, I would not recommend this to a friendNice looking, not very comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and great for traveling, although not very ergonomic, after a few hours of use you may feel some pain in the hand
I would recommend this to a friendLove this mouse!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matches my Microsoft surface laptop. It already comes with a battery and very easy to turn on and off - just pop it into curved position for on or flat for off.
I would recommend this to a friendMy Favorite Mouse for Work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge fan of the color on this. Very soft pastel that matches my desk decor! Would own one of each color if it made sense
I would recommend this to a friendMicrosoft - Arc Mouse Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse. I purchased for my son and the adjustment feature is a nice add that other mice don't have. It is solid and doesn't feel hollow like most that are on the market.
I would recommend this to a friendChristmas Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these mice, I have two and this one is for my Dad and his new Surface Laptop. The pack well and don't require a usb dongle to use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're delighted that you love your Arc Mice. It's great to hear that they fit the needs of you and your father. Thank you for sharing your thoughts; we hope you continue to enjoy using your new mouse.
Cheers,
Chuck
Surface Customer Care
Three Stars for Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright...I just can't see why anyone would ever need a mouse. Especially a mouse this expensive for a Surface that you'll always be within touching distance of.
No, I would not recommend this to a friendErgonomical and mobile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good feel and some nice color options. Only issue is sometimes you get right and left clicks mixed up but for the most part very responsive. Folds flat for travel.
I would recommend this to a friendHad to return just for the size.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse to work with but sadly for my hands it ran small. Otherwise a good bet. Had to return just for the size.
No, I would not recommend this to a friendWon’t work with Mac mini
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse to try with my Mac mini computer. Shipment was a little delayed and I never go around to trying it out until a few days after the new year. It connects when bent but won’t stay connected as soon as you set it down. Looks like I’m past the return window so a bit dissapoined.
No, I would not recommend this to a friendTravel mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a hard time switching from one device to another. I have to each time disconnect and connect the mouse. Other than that it is great to use and travel with.
I would recommend this to a friendedgy mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse takes some getting used to. It is light and the power on/ off function operates by either arching it ( on) or flattening it out ( off). Very futuristic.
I would recommend this to a friendLove the design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept for j design. Only issue is it disconnect at times and this can get annoying especially when in the middle of something important.
I would recommend this to a friendNeed return or exchange or replace
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not working properly with my MacBook pro So I’m trying to return this
No, I would not recommend this to a friendLove it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I wanted to have it match my keyboard and pen. User friendly and easily connected automatically. Not like Apple.
I would recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really impressed with the smoothness of the mouse, does what I need it to do. Much improvement...
I would recommend this to a friendDid not like
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an item that I wish I didn’t purchase…did not work good for me
No, I would not recommend this to a friendok mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok mouse, sensitivity is pretty bad and doesnt work well on most surfaces. Doesn't feel right in my hand either. really small. Ended up using my own mouse instead
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry you've been experiencing some difficulty with your Surface Arc Mouse. This mouse should work well on most Surfaces as long as they are not reflective, or transparent such as glass, or a mirrored surface. We have some simple troubleshooting steps that you can try to set the sensitivity of the Surface Arc Mouse to suite your preferences here: https://support.microsoft.com/en-us/help/4023522.
If you are still experiencing some unusual issues, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
We're always happy to help!
Kind regards,
Jessica
Surface Customer Care
Great and convenient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and convenient. This is the second one I have bought…one for each child’s computer.
I would recommend this to a friend