Customer Ratings & Reviews
- Model:
- ELG-00040
- SKU:
- 6382141
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Surface Arc mouse for its portability, sleek design, and comfortable feel. Users appreciate its convenient size, overall performance, and reliable Bluetooth connectivity. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Microsoft - Arc Mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with my surface. True plug and play device.
I would recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product. The scroll feature takes off on its own at times. Previous model also had the same issues
No, I would not recommend this to a friendI love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a moment to get use to it, but I love it now! Definitely a great investment!
I would recommend this to a friendVery comfortable feel and functionality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for hours on the first day, has a great feel and sensitivity to hand movements.
I would recommend this to a friendPretty color (I’m told)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriend loves the color and the price was good too.
I would recommend this to a friendFast shipping
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping, which was nice. Item as described, functions right out of the box and pairs nicely with my surface pen.
I would recommend this to a friendNice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly unique, especially the way it turns on and off. Goes well with laptop of same color.
I would recommend this to a friend- Pros mentioned:Size
Good for on the go users
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and gets the job done but the ergonomics are a problem
I would recommend this to a friend Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a responsive and accurate mouse. I would highly recommend this if you have a Surface.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review, and the recommendation! Our team worked hard to build a mouse with the ability to give you all day wrist support, and travel with you efficiently. We hope your Surface Arc Mouse continues to be a great partner for you and your Surface device!
Cheers,
Heather
Surface Customer Care
Microsoft Ark Mouse
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft arc mouse is a nice feature to the keyboard for my Microsoft surface pro.
I would recommend this to a friendSmooth Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful mouse really smooth and works great with my Surface Laptop.
I would recommend this to a friendWorks great for wife.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse works great an connects immediately. It is a light lilac color.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi James,
We appreciate your review. We're glad to hear that you had an easy connection and that you like the color of the Lilac Microsoft Arc Mouse.
Have a great one,
Nelson
Microsoft Customer Care
cute useful mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the lilac color. bought to use with my macbook for editing
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Lori,
We're happy to hear you love the Lilac colorway option of your new Microsoft Arc Mouse! It's our favorite too, and we're excited to know you are enjoying the comfort and reliable performance of your new device. We're thrilled to be a solution for you! Thank you for taking a few minutes from your day to share your experience. We appreciate your insight.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Portability
Like it but not used to it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes some time to get used to the mouse. But it works good and easy to sync
I would recommend this to a friend Great mouse, no back button
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've become addicted to a back button my mouse and the inability to easily go back on a webpage with the mouse leaves this only a 2 star mouse.
No, I would not recommend this to a friendLove Microsoft
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It moves very smooth and works really well with Surface Pro X
I would recommend this to a friend- Cons mentioned:Scrolling
Save your money for the upgraded version
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loooooved the idea of a side to side scrolling mouse (priceless in my line of work) but this feature was unreliable for me. I bought the sage colored mouse first because I really liked the color. The side scrolling worked until I turned the mouse off and turned it back on. I tried disconnecting from my computer and reconnecting to see if that would help and it didn't. I exchanged it for the lilac color because that was all that was in stock and I didn't want to wait another week for shipping - the sideways scroll didn't work at all on that one at all :( Honestly, it may be for the good; the mouse is not ergonomic and is kind of small for the average adult hand. As often as I use my mouse this probably would have KILLED my hand. Overall, cute, good intentions I'm sure....but no.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for taking a few minutes to outline your experience for us. We're sorry to hear you have encountered an issue with the scroll functionality of your new Microsoft Arc Mouse, and think we can help. We recommend visiting the following link, where we host helpful how-to guides and troubleshooting techniques aimed at solving all of the most common user issues, including scroll function. You can find all the information you need, here: https://support.microsoft.com/en-us/topic/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-5afe478d-6402-d72b-93b9-e4235fd5c4cd
Best,
Brad - Microsoft Customer Care
Best Buy has the Greatest service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality I ever get comparing with other mice I have bought. Love it.
I would recommend this to a friendGreat mouse. Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great mouse. I especially like that it bends and snaps flat for easy storage.
No, I would not recommend this to a friendBad Service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely no help whatsoever. If something goes wrong I hope the brand you bought has good customer service or even cares.
No, I would not recommend this to a friend