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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Surface Arc mouse for its portability and sleek design. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers find the scrolling experience less than ideal, and a few think the mouse is a bit expensive. A small number of users have also reported issues with right-clicking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,499 reviews
  • Rated 5 out of 5 stars

    Convenient and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a piece of cake...as long as your computer has bluetooth capabilities. Once your hooked up just bend it to turn it on and flatten it to turn it off. You can even stick it in your pocket if you're going somewhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bubble Formed on Bottom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for this mouse because of its minimalist style and the fact that it takes up very little space when traveling. However the first time I bent the mouse to turn it on the soft exterior lining buckled at the bottom. As someone who is experienced this before on different device I returned it immediately because the continuous motion would eventually cause the bubble formed on the first fold to tear. I bought a second one and the same thing occurred on the 3rd fold despite painstakingly trying to avoid doing so. Other than that the mouse worked as intended fast response time fast connection and very good battery as far as I can tell. However another downside being that the batteries aren't rechargeable inherently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good build and has good features like horizontal scroll. Smooth and lightweight great for travel it requires carry case with it so it won’t scratch which are available to buy. The only thing i didnt like is the empty space that came with the working position so you fingures will stay hanging and the rest must lift the mice to move it instead of supporting the rest on it. The rest and fingers can get numb. I ended up returning it and got the ergonomic mouse because im heavy user

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Basically plug and play. Love the color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great - have to get used to how it feels

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a Bluetooth mouse so I didn't have to mess with a dongle anymore. The mouse works great and connection was easy. Still getting used to the shape though. Kind of weird having an open space underneath that your thumb can slide into.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic travel mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great travel mouse. It even fits well for even larger hands. Battery life is impressive and a simple battery swap gets you back in business; no need have a USB cable in your way when the batteries die.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you're loving the no fuss design of the Surface Arc Mouse. We work hard to create designs that are both comfortable and practical. We're delighted you're impressed with our work!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great portable mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse to have for a crowded laptop bag. When it fold flat it turns off, so no worries of a dead battery. It work great on most surfaces and pair quickly to any bluetooth laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the great shout out! We're delighted to hear you're enjoying your Arc Mouse. We designed this mouse to pair quickly and work on most surfaces, enabling you to do more anywhere! We appreciate you sharing your experience with the community and we're sure it'll help the next person looking for the perfect mouse.

      Cheers,

      Rebecca
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Best on-the-go mouse!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mouse everyday and love the way it moves even from a distance. It is the perfect size and easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Quick connection — great functionality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, comfortable to use. I appreciate not needing a dongle and like the simplicity of the mouse. Especially the easy of turning off and on by folding flat or curving to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Great Portable Mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small travel size mouse to go with a recent laptop purchase and this is the one! Once paired you simply click to a typical mouse shape and you are ready to go! Could not be easier to use and works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad the Surface Arc Mouse has been a great addition to your new device. Thanks for telling the community about how easy it is to connect this tool to your laptop. We're delighted that you're loving the innovative fold-flat feature of Surface Arc Mouse, which is perfect for travel.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Works across devices!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, goes flat so easy to throw in a bag. Recently switched from windows to Apple amd it works great with either one! Inexpensive and feels.good in hand when using!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable and responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse collapses nicely and fits into the side sleeve of my laptop sleeve. The feel is certainly different from past mice that I have used, but I'm getting used to it. It is responsive, and I like the side-to-side control.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Surface Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought each generation of this mouse and this one is the best, love the design and ability to travel with non bulky mouse.

    I would recommend this to a friend
  • Cons mentioned:
    Right click, Scrolling

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like connectivity. Dislike scrolling and right click

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great portable mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can make this flat to carry with you. Neat feature to fold up to turn on. Rubber feels great and no worries about no scroll wheel. With the tough of your finger you can scroll effortlessly. Love this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Scrolling

    Rated 4 out of 5 stars

    Surface Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable mouse for regular computing. But do not buy this for AutoCad work. You will not have the auto panning and scrolling in and out of the drawing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small hands and this fits perfect! And the color is an extra perk!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing portable mouse!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing portable mouse that can be paired with the Microsoft Surface Pro or any other computer that has Bluetooth capabilities! Just wish there was a way to recharge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool little travel mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this mouse on a random website review and I had to have it. Best Buy had it in stock AND it was on sale at the time. I got it for a steal and it is super convenient. I mainly use it as my travel mouse since it folds nice and flat, and it is incredibly convenient. Connects quickly every single time, and though it uses batteries instead of being rechargeable, the battery life has been fantastic so far, mostly I’m sure due to the fact that once I’m done I flatten it out and it lowers down automatically. Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    cjs_99

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lite weight, easy to connect, just the right size for my hands & folds flat to store

    I would recommend this to a friend