Customer Ratings & Reviews
- Model:
- ELG-00040
- SKU:
- 6382141
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Surface Arc mouse for its portability and sleek design. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers find the scrolling experience less than ideal, and a few think the mouse is a bit expensive. A small number of users have also reported issues with right-clicking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Great product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very convenient mouse for my surface pro .
I would recommend this to a friend - Pros mentioned:Comfort, Portability
Nice mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I really like this mouse. It's nice and very easy to use. It's really comfortable and easy to store.
I would recommend this to a friend Surface Book Necessity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product easily connects to the Surface Book. I also enjoy the lightweight feeling of the mouse. Good battery life
I would recommend this to a friend- Pros mentioned:Design
great wireless mouse for microsoft!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse because my wife has a microsoft surface laptop and using the trackpad can’t be easy when you edit and create content. it’s a pretty cool little thing, I like how you can curve it to fit the palm of your hand. only concern is after snapping it into place multiple times over the months, I wonder if it’s gonna lose its strength to stay snapped in place. One thing I don’t enjoy about the mouse is that you can’t really use it comfortably when it’s completely flat, it just doesn’t feel right. Other than that, this mouse is great! Love the design and all the color ways. Love the trackpad on the mouse too, I think that’s great for the simplistic look.
I would recommend this to a friend - Pros mentioned:Design, Size
RMc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good reliable device and handy size. Ergonomical and ease of storage.
I would recommend this to a friend - Pros mentioned:Design, Portability
Krissy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, love the compact design, easy to travel with
I would recommend this to a friend - Pros mentioned:Design, Portability
Stylish and Creative
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: 1) Stylish; 2) Well made; 3) Easy to carry Cons: It didn’t feel very comfortable while holding it.
I would recommend this to a friend Easy mouse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always disliked the builtin notebook mouse. Just not response of enough. This is a great alternative that folds flat and goes easily enough in shirt/cargo pants pocket.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jerry,
Thanks for leaving us a great review for the Surface Arc Mouse. We're thrilled you're enjoying its responsiveness, as well as portable design.
We're sorry to hear that your Surface device with the built in track pad has not been as responsive as you would like. We would love to get all of your devices running in top condition to give you more options. We highly recommend reaching out to our support team, so you can let them know what device you have and the troubles you have been facing. Depending on your Surface device, there are many ways to optimize your track pad or mouse experience. Our support team can be reached here: https://support.microsoft.com/en-us/contactus/. They will be happy to help!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Design
Great mouse for all your Bluetooth devices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works on every Bluetooth units we have even connect to iPads. No USB connection straight Bluetooth wonderful design would recommend anyone!
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Scrolling
Love the flexibility of this mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Confirms to hand well, love that it flattens out for travel, will fit in my pocket. Sometimes it is difficult to scroll, like it doesn’t sense my fingers moving on it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know how you're enjoying your Surface Arc Mouse. This handy on the go tool was designed to be ultra portable and comfortable, making it a great travel companion! If you seem to be experiencing some issues with your mouse, it's possible you are due for some updates, or new batteries. Check out some simple troubleshooting solutions here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
Thanks for choosing the Surface Arc Mouse!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Portability, Size
My Mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mouse because it stores flat and it works perfectly. It is easy to use, and pairs quickly with computer.
I would recommend this to a friend - Pros mentioned:Portability
Great Mouse!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this mouse. I bought this because using the track pad on the Surface Pro is not ideal. Easy to travel with as it lays flat.
I would recommend this to a friend - Pros mentioned:Portability
Great mouse small, comfortable, and portable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of expensive but very small and very portable. It connects via Bluetooth so no need to plug one in. I have used the older version of the Arch Mouse for probably the last 10 years, it still works but my new laptop does not have the correct USB port (no USB A on my new laptop)
I would recommend this to a friend - Pros mentioned:Overall performance
purchased for new Surface book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our company has just purchased it's 3rd Surface book. We bought one of these for the first one and we will buy one with each new surface book we purchase from now on.
I would recommend this to a friend - Pros mentioned:Portability
EASE OF USE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse very responsive, easily to transport, and compact. But a little pricey.
I would recommend this to a friend - Pros mentioned:Design
No middle click :\
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exchanged from the Microsoft Mouse low profile to this, what a big improvement in terms for ergonomics and quality of life for me. It's great, you can scroll vertical and horizontal with this mouse and the only thing I felt like I lost was the middle button but quickly figured you can configure the mouse with the software for three finger click to do a middle click. It is awkward at first but it gets the job done!
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Scrolling
Love this Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the extreme portability of this mouse. It doesn't break if dropped. It does have some oddities at times, such as sudden, inexplicable scrolling, but not so severe as to give it less than four stars.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi John,
Thanks for sharing your great experience with Surface Arc Mouse! We're so glad you're loving the incredible portable design. We're sorry to hear you're encountering some intermittent difficulties, and we'd like to chime in and let you know we're here to help! Try looking at our support page to troubleshoot your mouse here: https://support.microsoft.com/en-us/help/4023522.
If you encounter further questions or concerns, please don't hesitate to reach out for assistance here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Overall performance, Portability
Great slim mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love the form factor. Can slip into front of laptop sleeve.
I would recommend this to a friend - Pros mentioned:Portability
Sleek little device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't sure about this one, but I got it for my girlfriend as a gift. She travels a lot with her laptop, and it folds flat so I thought that would be nice. She loves it. Makes using her laptop on the road much easier and it slips right in the soft case without taking up any space. Took a minute to realize you have to arc it pretty far before it locks into place and turns on.
I would recommend this to a friend - Pros mentioned:Design, Portability
Perfect travel mouse.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this mouse to pair with my surface laptop. Such a cool and convenient mouse to have and easy to travel with.
I would recommend this to a friend