Customer Ratings & Reviews
- Model:
- ELG-00027
- SKU:
- 6382138
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the product's excellent portability, sleek design, and comfortable feel, along with its convenient size and good battery life. Its improved Bluetooth connectivity and overall performance are also frequently praised. However, some users have expressed concerns regarding the scrolling experience and right-click functionality, with a few also finding the product to be somewhat expensive.
This summary was generated by AI based on customer reviews.
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the first model better. This one is slow to bluetooth connect and I have to turn it on and off to see my Microsoft computer
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving us this review. We're sorry to hear you were disappointed with the new version of the mouse. Since the issues you described are not what we have come to expect from the device, we recommend you visit this page for step by step instructions to test your device: https://support.microsoft.com/en-us/help/4034571/accessories-keyboard-troubleshooting-wireless-and-bluetooth-issues.
Hope this helps.
Best,
Amanda
Surface Customer Care
Needed to replace lost ms mouse.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You actually have inventory! So refreshing and valuable when shopping when out of my home market.
I would recommend this to a friendSleak and portable mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this mouse for its thinness and im not dissapointed. i use all the time and is a great substitute for a normal mouse.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad you decided to give the Surface Arc Mouse a try! We're thrilled you're loving the innovative design of this great tool, allowing for ergonomic comfort, as well as easy fold-flat storage. We hope you continue to love your Surface Arc Mouse!
Kindly,
Jessica
Surface Customer Care
If you have not bought it buy it now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It connects immediately and it works very well I am enjoying it.
I would recommend this to a friend- Pros mentioned:Comfort, Design
Great Mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable/flexible, takes the shape of your hand.
I would recommend this to a friend NICE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE! FAST AND RELIABLE. I RECOMMEND IT! GREAT PRODUCT USER FRIENDLY! THAT WORKS FOR ME.
I would recommend this to a friend- Pros mentioned:Portability
My favorite mouse!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. This is the 4th one I've purchased, as my family has "stolen" the previous three. It is a great travel mouse, as it folds flat, fits nice in your pocket or your backpack and automatically shuts off as it is folded flat.
I would recommend this to a friend Innovative
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes some time to get use to the void space, but easy connection and smooth scrolling
I would recommend this to a friend- Pros mentioned:Design
Mouse works, but lacks fine tactile feel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth mouse works well enough. But, it lacks ther fine control of the cursor like I usually get with a Logitech wheeled mouse. The scroll and zoom feature of the wheeled mouse is lost on this haptic-like mouse. The battery life is good and it's slim design travels well, but I probably would not buy this mouse again.
No, I would not recommend this to a friend - Pros mentioned:Design
Great travel mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this mouse for using on the go. It's accurate, works on most surfaces and turns off when it's flattened. Easy pairing with my surface go and android tablet. I got the blue one and the deign really stands out. It's not the most comfortable for extended use, but for short sessions it's well worth the buy.
I would recommend this to a friend Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was something I didn’t know even existed. But I am in love with the folding mouse.
I would recommend this to a friend- Pros mentioned:Size
Mostly great, occasionally temporarily disconnects
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the mouse. I have two of these for two different computers -- this one is pretty new, but also have had the blue version for around a year or so. It works great and packs nice and flat for travel. Only issue is that it occasionally loses connection with the laptop for a couple seconds. I don't remember that happening with the older model with the USB dongle.
I would recommend this to a friend Great Accessory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter who is in college and she loves it. The arc design is great in her opinion.
I would recommend this to a friend- Pros mentioned:Comfort, Portability
Good Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, super sleek, and comfortable. easy scoll
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We couldn't be happier to hear you are enjoying the improved interface and optimized design of your new Microsoft Arc Mouse. Whether it be the comfort it provides, easy scroll functionality, or simply its aesthetic appeal, we're thrilled you have found your new device to be a beneficial addition to your workspace. Thank you for taking some time to share your thoughts with the community, we appreciate it.
Best,
Brad - Microsoft Customer Care
Great Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a while to get used to this mouse but once I did its great. I'm using this mouse with my Surface. It's wonderful that you don't have to worry about a USB receiver as its connected via Bluetooth. I got it on sale and love this mouse!=
I would recommend this to a friend- Pros mentioned:PortabilityCons mentioned:Price
Nice mouse but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is nice and easy to use but is expensive compared to other nice ones.
I would recommend this to a friend Great mouse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is awesome. Feels good, the Bluetooth automatically connects once you turn it on and works very well.
I would recommend this to a friend- Pros mentioned:Design, Portability
Amazing mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Beautiful color and design. Easy to use.
I would recommend this to a friend Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice compliment to get with the Microsoft Surface. The arc can ce slightly un-ergonomic depending on your hand posture and size.
I would recommend this to a friendVery cool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how Microsoft has really started innovating at this level. Everything about it is just right!
I would recommend this to a friend