Customer Ratings & Reviews
- Model:
- ELG-00027
- SKU:
- 6382138
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
great product!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased another mouse prior to this one and i've been using this for 5 plus months and I'm still using the same battery...great product!
I would recommend this to a friend - Pros mentioned:Ease of use
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you get used to using the mouse it works great, not to mention it is compact to carry.
I would recommend this to a friend good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this to use with my little chromebook. But, alas! It would not connect via bluetooth and so I was not able to use it at all. But is very flat and so it would have stored neatly into the neoprene bag that the chromebook fits neatly into.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Randy,
Thanks for taking the time to reach out! Microsoft has the Arc Touch Mouse that can connect wirelessly to your favorite PC device, instead of just any Surface device. You can check one out through our friends at Best Buy here: https://www.bestbuy.com/site/microsoft-arc-touch-mouse-black/1261563.p?skuId=1261563.
Best,
Heather
Surface Customer Care
Great mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the design and simplicity of this mouse
I would recommend this to a friend- Pros mentioned:Ease of use
Great Mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has been such a convenience. It is easy to use and completely responsive. The color is fabulous.
I would recommend this to a friend - Pros mentioned:Size
Crazy Cool Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know anything about the mouse before buying it so when i opened the box to find this soft slim device like nothing i had ever seen before I knew it was meant to be!
I would recommend this to a friend - Pros mentioned:Bluetooth
Surface mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse, by far best wireless mouse I have owned and it’s great to have a mouse that doesn’t take up another USB port
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Bob – We're glad that this Arc Mouse is the best you've ever owned. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
- Pros mentioned:Ease of use
Just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice mouse but there is a lag in the bluetooth connectivity is a bit annoying especially when you are busy or in a hurry. Overall, it is a good mouse. The ability to straighten it is great for travel.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear you are loving the snap-flat design of the Surface Arc Mouse! Thanks for leaving us some great feedback, we would love to help you get your device operating smoothly. We have some tricks for you to optimize your Surface Arc Mouse so you don't experience this issue in the future. Please follow the instructions on our support page here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
These tips commonly can help solve any sort of connectivity issues you are facing.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Ease of useCons mentioned:Scrolling
Great portable little mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on Microsoft laptops but not on apple products, scrolling looks very choppy and not smooth. Also very portable
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Zoe,
Thank you for taking time from your day to share your experience with us. We're happy to hear you are enjoying the portability Microsoft Arc Mouse provides. For connectivity and scroll wheel troubleshooting, we recommend visiting the following link, which provides helpful insights and tips on setup and personalization: https://support.microsoft.com/en-us/topic/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-5afe478d-6402-d72b-93b9-e4235fd5c4cd
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Design
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s great use and fast. The colors and the design is exactly like the picture. It helps the hand rest as well.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse when I bought a new computer. It is great how easy it is to transport seeing as how it folds down. My only complaint would be on the buttons it shows wear easily.
I would recommend this to a friend Not Compatible with MacBook Commands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't love how expensive it was, even with the price match. There was not a good place for my thumb to lie. And it took many hours of research and a Geeksquad visit to figure out that it is not compatible with MacBook commands like sliding from screen to screen even though it has a trackpad. That was super dissapointing for me. I returned it. If I had a PC, I would have kept it as my travel mouse.
I would recommend this to a friendAcing the Arc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ergonomic design is much appreciated. I prefer using the mouse pad, but this is definite necessity - particularly as my pad no longer works consistently.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you are pleased with the performance and design of your new Microsoft Arc Mouse. We've built your new device to host a comfortable user interface, and to help ease the pain of everyday use. We're thrilled you have found it to be a beneficial addition to your modern workspace! Thank you for sharing your feedback with us. We appreciate it!
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Ease of use
AWSOME Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a handy wireless mouse. Lay it flat and it turns off. Nice space saver. To turn it on just bend it.
I would recommend this to a friend - Pros mentioned:Design
Weird but cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird to get used to but works really well and stores flat. Have not used it more than a couple months, but so far it works like a charm.
I would recommend this to a friend - Pros mentioned:Design
Great add on with my Surface Go.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Arc Mouse. It works great and is ergonomically wonderful. I think that it is a must add on for your Surface anything. I won't travel without mine.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're so glad the Surface Arc Mouse has been a great tool to use in combination with your Surface Go! With its snap-flat feature, this little tool is perfect for taking on-the-go, just like the Surface Go was designed to do. Thanks for the great shout-out!
Cheers,
Jessica
Surface Customer Care
Great itwm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. It is so convenient to use due to its shape!
I would recommend this to a friend- Pros mentioned:Ease of use
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome mouse. Responsive and easy to set up for my Microsoft Surface Tablet. It even works with my MacBook Pro.
I would recommend this to a friend Different Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Design takes a bit to get used to, bit it tracks well.
I would recommend this to a friend- Pros mentioned:Ease of use
Great mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. Easy to pair and I have had 0 problems with it. It folding flat is super handy for taking it with me.
I would recommend this to a friend