Customer Ratings & Reviews
- Model:
- ELG-00027
- SKU:
- 6382138
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the product's excellent portability, sleek design, and comfortable feel, along with its convenient size and good battery life. Its improved Bluetooth connectivity and overall performance are also frequently praised. However, some users have expressed concerns regarding the scrolling experience and right-click functionality, with a few also finding the product to be somewhat expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this wireless mouse. The color looks amazing. It easy to use and set up. The price is good as well.
I would recommend this to a friend Christmas Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these mice, I have two and this one is for my Mom and her Surface Laptop. They pack well and don't require a usb dongle to use.
I would recommend this to a friend- Pros mentioned:Portability
Dors the trick ….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But doesnt feel as sturdy as it should. Works great and does what it is suppose to. Very compact and easy to travel with.
No, I would not recommend this to a friend Perfect for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson used mine & loved it, so I had to get him one for his birthday since he will be in college in the fall. Love that it goes flat for transporting.
I would recommend this to a friend- Pros mentioned:Portability
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Surface Arc Mouse I have. It fits my hand perfectly and works very well. I love that it flattens for storage-makes it easy to store for transport.
I would recommend this to a friend - Pros mentioned:Comfort
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The arc mouse is a great addition to the Microsoft surface book 2! The arc is much more comfortable to use than a regular mouse and it was incredibly easy to set up!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your excitement about your Surface experience. We're delighted to hear that the Surface Arc Mouse has been a wonderful pairing to your Surface Book 2! We hope you continue to enjoy the comfort and ease of the Surface Arc Mouse.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Comfort
great wireless mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the wireless mouse was recommended by the store associate. IT really is comfortable and works like a charm. I definately glad I listened to the store teammate.
I would recommend this to a friend cool gimmick mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super travel Friendly probably its main design function but weird dpi and grip knocks it off from being great wireless mice would recommend Logitech mx series more
I would recommend this to a friendVery sleek design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of the touch trackpad and how it turns off to conserve battery life.
I would recommend this to a friend- Pros mentioned:Portability
Great little mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as replacement for an older mouse. Works great! Smooth and easy to use, connect and easy on hand.
I would recommend this to a friend Love the curve and simplicity of control.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great, does drop Bluetooth a little too often.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry to hear you're having some difficulties with your Bluetooth connection. We highly recommend checking out these troubleshooting tips: https://support.microsoft.com/en-us/help/4023522.
If you should experience any further questions or concerns, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Comfort
Pretty sweet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this mouse. When you flatten it out my 18 month old can’t mess up the computer now. Or yet, she’s figuring it out.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for taking a few minutes to share your story with us! We're happy to be a solution for you and your home setup, and delighted to know you are enjoying the functionality and comfortable interface of your new Microsoft Arc Mouse. The lay-flat feature truly is next-generation! We're glad this addition has been a benefit to your workspace.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Portability
Interesting yet fun!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very interesting mouse to use, simply fold the mouse to turn it on, and flatten it to turn it off and put away for easy storage/travel.
I would recommend this to a friend - Pros mentioned:Design
Exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is truly one of a kind. It has a very natural feeling to it and the overall design and functionality are exceptional.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Billy,
Thank you for the kind words! We're proud of the package we have put together in Microsoft Arc Mouse, and are delighted to hear you are enjoying your experience. Whether it be the comfortable, natural feeling of the mouse, or the optimized functionality it provides, we're glad you are enjoying your time with it. We appreciate you taking some time to share your story with us!
Best,
Brad - Microsoft Customer Care
Awesome mousing, but miss the scroll wheel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is great for travel because it folds flat. However, I use the scroll function extensively and this mouse does not scroll. Boyond that it’s great.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Julie,
Thanks for reaching out! We're glad you're enjoying your new Surface Arc Mouse. We'd like to chime in and let you know that you can scroll using your mouse by simply moving one or more fingers up or down on the touchpad.
To get to know all the gestures you may use on Surface Arc Mouse, click here: https://support.microsoft.com/en-us/help/4037233.
We hope this helps!
Cheers,
Jessica
Surface Customer Care
Nice mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for anyone who has to work online for any length of time. This mouse definitely will save wear and tear on your wrist.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you have found your new Microsoft Arc Mouse to be a beneficial addition to your modern workspace! We know hours of keyboard and mouse time can take a toll on the body, so we've designed your new device to help alleviate some of that pressure, and provide a sleek, comfortable user interface. We're thrilled you have found it to suit your needs! Thank you for taking a few minutes to share your experience with us. We appreciate it.
Best,
Brad - Microsoft Customer Care
Super Cute Mouse!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to stick in your bag and go, I use this with my window surface tablet at work!
I would recommend this to a friendEasy companion tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse. It is lightweight and works for both left and right handers
I would recommend this to a friend- Pros mentioned:Design
Best Mouse Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is amazing. The ergonomic design got ride of the carpal tunnel & hand cramps I got with other mice.
I would recommend this to a friend - Pros mentioned:Portability
Mouse perfect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mouse for my Microsoft Keyboard. It is so nice to move all over my computer screen.
I would recommend this to a friend