Customer Ratings & Reviews
- Model:
- ELG-00027
- SKU:
- 6382138
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the product's excellent portability, sleek design, and comfortable feel, along with its convenient size and good battery life. Its improved Bluetooth connectivity and overall performance are also frequently praised. However, some users have expressed concerns regarding the scrolling experience and right-click functionality, with a few also finding the product to be somewhat expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Uncomfortable and impractical
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this when I was transitioning from Macs to Microsoft with the Surface. I wanted something to replicate the magic mouse experience I had gotten use to, and be ultra portable and minimalist. But after a couple days use, my hand was cramping like crazy, it's not good for people with medium or large sized hands, and the arc is really uncomfortable. Once I gave up on the minimalism idea, I found myself very happy with the MX Master series which still has lots of features to help replace the Magic Mouse functionality.
No, I would not recommend this to a friend - Pros mentioned:Comfort
Great for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse actually is pretty comfortable for grip and has no delay when moving or it not being able to connect properly. Overall, it's a nice bluetooth mouse.
I would recommend this to a friend The coolest mouse ever created
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the coolest mouse ever. Turns on and off by simply arcing it. The setup was automatic, no usb piece its all bluetooth baby.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're delighted that your new Microsoft Arc Mouse was easy to set up and start using. Thank you for sharing how cool it is to use; we hope you continue to enjoy it.
Cheers,
Chuck
Microsoft Customer Care
- Pros mentioned:Portability
Great Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. Love the ability to store it flat while traveling and flexing the mouse when using.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love it!! Makes working from home & being on the computer much better! I would recommend this to a friend!
I would recommend this to a friend Compact, folds flat for easy transportation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure if I would use this mouse. Now I find that I use it more than my finger or pen. I like the fact that it folds flat for easy transportation.
I would recommend this to a friendWorks well, strange form factor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the mouse works well. It matches the surface laptop perfectly, which keeps with a consistent asthetic. The form factor for this mouse is a little weird, but after getting used to it its ok.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad you're enjoying the sleek design of Surface Arc Mouse in combination with Surface Laptop. We love hearing about how the design of Surface devices and accessories help our customers to accomplish more. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Easy to use bluetooth Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I carry it in my coat pocket flat and then when I need it I just bend it and it comes alive. Tracks good and pairs easily with MS Surface Pro
I would recommend this to a friendI liked the last version best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not as big a fan of this version of the arc mouse. The buttons are not there and I like the feel of them. But it still works great and it’s nice that it folds flat for travel. I love the Bluetooth mouse option.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for your input on the device! We appreciate your honesty, and are glad that you're liking the mouse for it's portability and Bluetooth.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Size
Crazy Cool Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know anything about the mouse before buying it so when i opened the box to find this soft slim device like nothing i had ever seen before I knew it was meant to be!
I would recommend this to a friend - Pros mentioned:Design
Decent Innovation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is unique in the fact that it can be bent into many different settings. Only downside is if you have heavy hands that mouse will sometimes collapse when using it,
No, I would not recommend this to a friend Not for my hand
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, fun concept, but didn’t work for my hand. With no “body” for my little finger to rest on/grip it was uncomfortable and a little harder to control.
No, I would not recommend this to a friend- Pros mentioned:Portability
Great mouse for the surface
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse specifically designed for the Microsoft Surface. Between the ease of use and the ability to turn it off make the mouse great.
I would recommend this to a friend - Pros mentioned:Portability
Just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice mouse but there is a lag in the bluetooth connectivity is a bit annoying especially when you are busy or in a hurry. Overall, it is a good mouse. The ability to straighten it is great for travel.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear you are loving the snap-flat design of the Surface Arc Mouse! Thanks for leaving us some great feedback, we would love to help you get your device operating smoothly. We have some tricks for you to optimize your Surface Arc Mouse so you don't experience this issue in the future. Please follow the instructions on our support page here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
These tips commonly can help solve any sort of connectivity issues you are facing.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Design
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wife bought this to go along with her purchase of the surface pro. she seems to like it no problems so far.I do like the ability that you can bend to your liking. does work very well.
I would recommend this to a friend Unconventional Mouse but Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best part of this mouse is the way it stores. FLAT AND ULTRA THIN. PLUS ITS BLUETOOTH so no more ports occupied by small USB comm devices to get it too work. Sync it and done.
I would recommend this to a friendgreat product!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased another mouse prior to this one and i've been using this for 5 plus months and I'm still using the same battery...great product!
I would recommend this to a friendTakes some getting used to.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neat design but feels weird in hand. When arched it is on. Flat it turns off automatically. Have to get used to the feel.
I would recommend this to a friendGreat itwm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. It is so convenient to use due to its shape!
I would recommend this to a friend- Pros mentioned:Portability
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse when I bought a new computer. It is great how easy it is to transport seeing as how it folds down. My only complaint would be on the buttons it shows wear easily.
I would recommend this to a friend