Customer Ratings & Reviews
- Model:
- ELG-00027
- SKU:
- 6382138
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the product's excellent portability, sleek design, and comfortable feel, along with its convenient size and good battery life. Its improved Bluetooth connectivity and overall performance are also frequently praised. However, some users have expressed concerns regarding the scrolling experience and right-click functionality, with a few also finding the product to be somewhat expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Nice but not on glass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool mouse. Comfortable and sleek however it did not work on my glass top desk. Had to reluctantly return.
I would recommend this to a friend - Pros mentioned:Design
Great add on with my Surface Go.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Arc Mouse. It works great and is ergonomically wonderful. I think that it is a must add on for your Surface anything. I won't travel without mine.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're so glad the Surface Arc Mouse has been a great tool to use in combination with your Surface Go! With its snap-flat feature, this little tool is perfect for taking on-the-go, just like the Surface Go was designed to do. Thanks for the great shout-out!
Cheers,
Jessica
Surface Customer Care
Different Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Design takes a bit to get used to, bit it tracks well.
I would recommend this to a friendSurface mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse, by far best wireless mouse I have owned and it’s great to have a mouse that doesn’t take up another USB port
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Bob – We're glad that this Arc Mouse is the best you've ever owned. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
small and flat in laptop bag.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something small to go in my laptop bag. It had to be bluetooth because I did not want and adaptors to plug in.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear your new Microsoft Arc Mouse was the portable solution your were looking for! Its reliable connectivity and enhanced, sleek design ensures you never lose out on productivity, no matter where you travel. Thank you for sharing your experience with the community! We appreciate it, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
GOOD AN UGLY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the technology love the ability to put it in whatever shape fits you best and its functionality is a 5 plus stars There is something in the technology because here we are a month and a 1/2 past return date and it keeps dying no it's not the batteries. How about every 2 days it Disconnect from my system this is getting extremely annoying and I will be calling the Best Buy.
No, I would not recommend this to a friend- Pros mentioned:Portability
Like the simplicity of it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Collapse it to turn it off and store it in a shirt pocket. Then put the arc back in to turn it on and it fits well into the curve of your palm. Also like the scrolling feature without the need of a wheel.
I would recommend this to a friend - Pros mentioned:Design
Weird but cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird to get used to but works really well and stores flat. Have not used it more than a couple months, but so far it works like a charm.
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Scrolling
Great portable little mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on Microsoft laptops but not on apple products, scrolling looks very choppy and not smooth. Also very portable
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Zoe,
Thank you for taking time from your day to share your experience with us. We're happy to hear you are enjoying the portability Microsoft Arc Mouse provides. For connectivity and scroll wheel troubleshooting, we recommend visiting the following link, which provides helpful insights and tips on setup and personalization: https://support.microsoft.com/en-us/topic/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-5afe478d-6402-d72b-93b9-e4235fd5c4cd
Best,
Brad - Microsoft Customer Care
Nice mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for Christmas. So far his loving it. There are couple of settings. And it Bluetooth connection is easy to connect to any computer.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sammy,
Thanks for sharing about how your son is loving his Surface Arc Mouse. We're delighted that the easy to use flawless Bluetooth connection has been the perfect fit for his Surface needs.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Design
Surface Pro Mouse
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse! It is perfect ergonomically speaking, but I love that it folds down flat for easy storage into my bag.
I would recommend this to a friend - Pros mentioned:Portability
Great Mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has been such a convenience. It is easy to use and completely responsive. The color is fabulous.
I would recommend this to a friend - Pros mentioned:Portability
Getting there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting there - more about me than the product - It takes some getting used to. However, as a mouse for travel it can't be beat because of how well it packs
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving us your honest review of the Surface Arc Mouse! We know that adjusting to new mice can be a big change, and we're here to help. To get you started, here is our support page designed to help you get to know the Surface Arc Mouse: https://support.microsoft.com/en-us/help/4037233/surface-microsoft-surface-arc-mouse.
We hope that you continue to love the incredibly portable design of the Surface Arc Mouse!
Cheers,
Jessica
Surface Customer Care
Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the mouse. Hoing to get another one. Compatible with apple and Microsoft
I would recommend this to a friend- Pros mentioned:Size
Love the feel of this!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and use this mouse everyday. It fits nicely in my smaller hand.
I would recommend this to a friend Acing the Arc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ergonomic design is much appreciated. I prefer using the mouse pad, but this is definite necessity - particularly as my pad no longer works consistently.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you are pleased with the performance and design of your new Microsoft Arc Mouse. We've built your new device to host a comfortable user interface, and to help ease the pain of everyday use. We're thrilled you have found it to be a beneficial addition to your modern workspace! Thank you for sharing your feedback with us. We appreciate it!
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Portability
AWSOME Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a handy wireless mouse. Lay it flat and it turns off. Nice space saver. To turn it on just bend it.
I would recommend this to a friend - Pros mentioned:Portability
Good mouse but expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, very easy to pair and use. I like that it folds flat and turns off when you fold it flat.
I would recommend this to a friend - Pros mentioned:Portability
Great mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. Easy to pair and I have had 0 problems with it. It folding flat is super handy for taking it with me.
I would recommend this to a friend - Pros mentioned:Size
Does what it is supposed to do well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer mouse. Responsive, folds flat to turn off and takes less space.
I would recommend this to a friend