Customer Ratings & Reviews
- Model:
- ELG-00027
- SKU:
- 6382138
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bluetooth
Perfect Accessory for my Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome that it connects to my surface without any additional gadgets
I would recommend this to a friend Not Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it. I do like the ease and the looks of it, but isn’t great for office use.
No, I would not recommend this to a friend- Cons mentioned:Price
Not Worth The Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original version is better with a more distinct left/right button feel. The scroll feel on the original Arc is also more distinguished. The horizontal scroll only seems to work on internet browsers versus applications like excel. More expensive than the original Arc and not worth the price.
No, I would not recommend this to a friend This mouse is GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is GREAT! This mouse is GREAT! This mouse is GREAT!
I would recommend this to a friend- Pros mentioned:Design
MSFT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is ergonomically amazing and easy to setup
I would recommend this to a friend Be careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure whether it's the arc mouse or my computer, but the right click on the mouse does not work consistently for copying and pasting.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your feedback. We greatly appreciate you taking the time to let us know about your experience with the Surface Arc Mouse, and we would like to let you know we're here to help. It sounds like some of the inconsistencies with your mouse can be solved by changing your mouse settings on your Surface device. We recommend following the instructions on our support page here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. Please be sure to scroll to the bottom where it says "Microsoft Surface Arc Mouse doesn’t do what I want it to." If you should still be experiencing any issues with your device, please don't hesitate to contact our support team for further troubleshooting here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Nice mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse looks great, very light and easy on your hand.
I would recommend this to a friendPretty average for my taste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting more from the average Mouse but I fount it to be pretty average, very good accessory but was expecting more
I would recommend this to a friend- Pros mentioned:Ease of use
Arc Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arc Mouse is very easy to use and love the lilac color.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We love the lilac color too! It's great to hear that the Arc Mouse is working well for you, Lexus.
Tom
Microsoft Team
- Pros mentioned:Ease of use
Ergo fabulous
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful mouse, very easy to use and comfortable!
I would recommend this to a friend It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not to impressed with this mouse. It works ok but the click part turned black after a couple of weeks of use and I can’t get it off
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We'd love to hear more details about your experience. Please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/. We look forward to assisting you.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Design
Great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool design, works well. I definitely recommend this mouse.
I would recommend this to a friend - Pros mentioned:Ease of use
A pricey alternative for the business traveler.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, sleek, and easy to carry around. A little bit pricey.
I would recommend this to a friend Perfect!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the feel of this and the sleek look. Works great!
I would recommend this to a friend- Pros mentioned:Design
cute
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its very cute and sleek love packing it away in my bag
I would recommend this to a friend - Pros mentioned:Ease of use
Best mouse so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking mouse. Very easy to set up and problem free so far.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you have had an issue-free setup period with your new Microsoft Arc Mouse! Thank you for taking a few moments to share your thoughts with us. We're glad you enjoy the updated design, appearance, and ease of use it provides.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Design
Better thank expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool design, responsive sensors and the most ergonomic mouse ever
I would recommend this to a friend Very easy to pair and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife got this for her surface pro 2 and she loves it
I would recommend this to a friendOK - Not my favorite mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it is ergonomically comfortable, the function is somewhat difficult to control. Not my favorite over other types I’ve used.
No, I would not recommend this to a friendNot beneficial for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is an excellent device, but did not improve on my capabilities with the touch pad and screen for my Surface Pro 4.
I would recommend this to a friend