Customer Ratings & Reviews
- Model:
- ELG-00027
- SKU:
- 6382138
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the product's excellent portability, sleek design, and comfortable feel, along with its convenient size and good battery life. Its improved Bluetooth connectivity and overall performance are also frequently praised. However, some users have expressed concerns regarding the scrolling experience and right-click functionality, with a few also finding the product to be somewhat expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Different mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a different experience mouse to use. It works well with surface pro.
I would recommend this to a friend It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not to impressed with this mouse. It works ok but the click part turned black after a couple of weeks of use and I can’t get it off
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We'd love to hear more details about your experience. Please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/. We look forward to assisting you.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Design
Great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool design, works well. I definitely recommend this mouse.
I would recommend this to a friend - Pros mentioned:Design
MSFT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is ergonomically amazing and easy to setup
I would recommend this to a friend Pretty average for my taste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting more from the average Mouse but I fount it to be pretty average, very good accessory but was expecting more
I would recommend this to a friendNot as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is faulty. Does not snap to turn off or arch the way it is supposed to when in “on” position. In order to turn off the mouse to save battery I have to take one out. It still works as a mouse so at least it can still serve its purpose.
I would recommend this to a friend- Pros mentioned:Portability
Ergo fabulous
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful mouse, very easy to use and comfortable!
I would recommend this to a friend Great, but MS still hasn't figured out bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but constantly freezing (same with keyboard) - seems to be an issue with Surface Arc products, as I've had this happen with several other models. It's gorgeous, and I still like it a lot, but it is totally unresponsive (as is the keyboard) for maybe 3 seconds at a time every 5 minutes.
No, I would not recommend this to a friendPerfect!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the feel of this and the sleek look. Works great!
I would recommend this to a friend- Cons mentioned:Price
Not Worth The Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original version is better with a more distinct left/right button feel. The scroll feel on the original Arc is also more distinguished. The horizontal scroll only seems to work on internet browsers versus applications like excel. More expensive than the original Arc and not worth the price.
No, I would not recommend this to a friend - Pros mentioned:Design
Better thank expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool design, responsive sensors and the most ergonomic mouse ever
I would recommend this to a friend - Pros mentioned:Design
cute
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its very cute and sleek love packing it away in my bag
I would recommend this to a friend - Pros mentioned:Design
Sleek Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing to use, too flexible to handle. Looks stylish too.
I would recommend this to a friend - Pros mentioned:Overall performance
Very easy to pair and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife got this for her surface pro 2 and she loves it
I would recommend this to a friend Not beneficial for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is an excellent device, but did not improve on my capabilities with the touch pad and screen for my Surface Pro 4.
I would recommend this to a friend- Pros mentioned:Comfort
Great Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mice for travel and comfortable to use. Flexible shape.
I would recommend this to a friend - Pros mentioned:Portability
Arc Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arc Mouse is very easy to use and love the lilac color.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We love the lilac color too! It's great to hear that the Arc Mouse is working well for you, Lexus.
Tom
Microsoft Team
Nice mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse looks great, very light and easy on your hand.
I would recommend this to a friendArch mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like how it arches and folds down for storage. Smooth handling.
I would recommend this to a friend- Pros mentioned:Portability
A pricey alternative for the business traveler.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, sleek, and easy to carry around. A little bit pricey.
I would recommend this to a friend