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Customer reviews

Rating 4.6 out of 5 stars with 4469 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,469 reviews
  • Rated 4 out of 5 stars

    Bluetooth Connection Troubleshoot Concerns

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but got disconnected and would not reconnect. I tried everything that was suggested online and nothing work. I gave up and bought a different mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Mouse Ive own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse works amazing with my laptop! I do think you should make it a little cheaper in price just so more people would buy it. but other besides that i think it is way better than an apple mouse! this mouse has made the work i do on my laptop go so much quicker, i also love how it can fold back down to a small size so it is easily accessible and doesn’t take up too much space in your bag and you can bring it everywhere you take your laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Bluetooth Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new mouse for my computer. This is a great option since it is bluetooth and doesn't take up a USB port.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weird lag and issues with connectivity, but pretty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it's pretty and feels nice to hold. I like the snap on/off functionality; it's super slick and travels well when flat, far better than the usual bulbous mouse. The matte texture feels good, though my palm has rubbed the left edge shiny in the almost four months I've had it and used it for my full-time job, so it's not super friction-proof. I love that the front end has all the functionality of a touchpad in terms of multi-finger and horizontal scrolling, as that makes a big difference when doing design work and navigating documents which scroll both ways. But this isn't my favorite mouse ever in terms of performance, not by far, and it's priced well beyond what it's worth in that regard. It seems to occasionally lag and have issues with latency, like the connection between it and my laptop just isn't working so hot. I find I have to click things multiple times to confirm input here and there. It's not low on battery. It just seems to struggle a little. It's not so bad that I'm consistently annoyed or willing to spend more money to replace this expensive mouse, but it's maybe every couple days that we have a little hiccup and I'm mildly bothered while working from home (reviewing well into COVID for context, bought this just before WFH started).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for many traveling devices...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let the name "Surface Arc Mouse" fool ya... this mouse pairs and works great with 2 different laptops and 2 different chromebooks. Sorry Microsoft, but a mouse by any other name works just as sweet! Great for traveling as the flat shape fits into just about any pocket, purse, or pouch. No more "mouse bump" in the laptop case or chromebook sleeve. The touch panel takes a little getting used to, but works great for up-down and left-right on office documents and browsers. No 'pinch' or 'zoom' that I have discovered yet, but that's not a major problem. I have enjoyed taking out the mouse while it is flat and holding it up to my ear, say "hello" and then hand it to a friend and tell them "it's for you" to see what they do next... LOL and it's more than "just a mouse."

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the stellar review of the Surface Arc Mouse! We appreciate you leaving such thoughtful feedback for the community. We're so glad you have found the Surface Arc Mouse compatible with your favorite devices, and have found it useful for taking it on-the-go. Microsoft Surface Arc Mouse is ready to work any way you do. Select the Start button, then go to Settings > Devices > Mouse, to further change your personal preferences.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good pair with any mobile setup

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly compact and mobile. Love that it turns off when made flat. Has a great soft feel.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Takes Getting Use to But Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this because she is now use to using this type of mouse and is comfortable for her hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the traveler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how much I would enjoy and appreciate this mouse. The fact it can have a low profile on my bag and convert to a form fitting mouse is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this! fits perfect in my hand and i love how it flatens out for easier travel. Easy and strong bluetooth connections too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse for work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one. Great mouse, convenient to carry around, bery durable! I purchased open box too expensive for full price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good mouse. Nothing fancy, just well built and functional. It especially good if you do any traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mouse but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse to try and lighten up the weight in my current daily use backpack as every ounce counts. The mouse performs well but I did have to take some time to get used to the feel of it coming from a full sized mouse (Microsoft Sculpt mouse).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear that Surface Arc Mouse has been the perfect on-the-go companion for daily use. The unique fold-flat design is definitely a feature we love to hear customers rave about! We hope you continue to enjoy the conveniently portable design.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    EASE OF USE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse very responsive, easily to transport, and compact. But a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Very happy and would recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my wife, I have one too. These are responsive and comfortable. The batteries last forever. I have been very happy with this. No need for a dongle, they just work. quickly flips flat to turn off, but really I never do that unless traveling. The battery still stays charged. Basically I am very happy with this. Glad there are no cracks or openings on it for debris and junk to get into it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Daniel,

      We're thrilled you have found your new Microsoft Arc Mouse to be a beneficial addition to your modern workspace! Thank you for taking a few minutes to share your experience. We couldn't be happier to know you are enjoying the comfortable design and responsive nature of your new interface. We appreciate your feedback!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but, works smoothly with my lap top! Yea capitalism!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My Favorite Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convinced this is the one Microsoft hardware product worth buying. Not for everyone, but I love this mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, functional and portable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse on a whim because I wanted the whole color set for my Surface Pro 4. But, turned out to be more functional than I expected. It tracks well over any semi smooth surface, wherever you end up, you will find something that will work. The buttons act like a track pad as far as being able to scroll up/down AND left/right. Pretty cool for maneuvers while making designs, painting or just browsing. If you have the pen and track pad that comes with the type cover then I don't really find myself using it often, it often just gets in the way or I find myself using the track pad because I simply forgot about it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you purchased the Surface Arc mouse and are loving it so far. It sounds like the entire suite has been incredibly cohesive to your experience overall, and we're really happy to hear it.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I use it daily. Thank you Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a mouse for a laptop or Surface Pro, etc., this is a nice device: easy to set up, compact, and very lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool little travel mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this mouse on a random website review and I had to have it. Best Buy had it in stock AND it was on sale at the time. I got it for a steal and it is super convenient. I mainly use it as my travel mouse since it folds nice and flat, and it is incredibly convenient. Connects quickly every single time, and though it uses batteries instead of being rechargeable, the battery life has been fantastic so far, mostly I’m sure due to the fact that once I’m done I flatten it out and it lowers down automatically. Very happy with my purchase!

    I would recommend this to a friend