Customer Ratings & Reviews
- Model:
- ELG-00027
- |
- SKU:
- 6382138
Customer reviews
Rating 4.6 out of 5 stars with 4402 reviews
(4,402 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Very comfortable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse as an alternative to my Magic Mouse because I was getting hand cramps. This mouse is great! It's very comfortable for a bigger hand like mine, it's very smooth, and folds up to fit into a small pocket in a bag. I really love the mouse. Only reason for 4 stars is that the bluetooth is finicky sometimes and randomly disconnects for a couple seconds, but it comes right back. I'm not surprised because it is a Microsoft mouse paired to a Mac. But overall it's a great mouse!
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mike,
We're happy to hear that you're enjoying your Surface Arc Mouse! As for the Bluetooth, we hear you. We'll pass that information along to our team. In the meantime, you may find this troubleshoot page is just what you need: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-surface-mouse-and-microsoft-surface.
Kindly,
Victoria
Surface Customer Care
Rated 4 out of 5 stars
New Microsoft Arc Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the updated version from the first iteration. It's great for travel, and easy to use with either hand. My only issue so far has been that the "right click" does not consistently recognize and I have to re-click multiple times, sometimes.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friend- Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Easy to use and stores perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of this mouse, it lays flat for storing and is very comfortable when in use. It can bend to fit your hand. I have one, my husband has one, my son and daughter have ordered theirs. We are very happy with these.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friend Rated 4 out of 5 stars
Great mouse for single device use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this mouse so much, I bought 2! Hate the fact that I had to buy two. Would be so much better if it could be switched between multiple devices. Obviously I could go into device settings and switch bluetooth, but I just have a dedicated mouse for my work and personal computer. At least they're color matched? Otherwise, stays connected, moves smoothly, does what it's supposed to do.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Cool mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is great for traveling I love how it connects automatically to my devices
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
Much better than the old Arc Mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old Arc Mouse was not as good. I had problems with the left clicker on the old mouse. It stopped working and I had to toss 1 old Arc Mice. Too expensive to repair. And I still have the other one that has a left clicker problem. I am not happy! Best Buy should do something about this! Looks like a reoccurring problem. The new mouse is great so far. I am a little perturbed about the pricing. Apparently, the price differs on the color. This is not a good strategy. I bought 2 new Arc Mice in burgundy. I really wanted 1 ice blue and 1 cobalt blue. Went to my local Best Buy and they wanted to charge me an extra $26.00 to exchange 1 burgundy for 1 ice blue. No way. It's crazy! The burgundy color was the least expensive color at about $50.00/new Arc Mouse.
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friend Rated 5 out of 5 stars
Surprisingly good mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised with this mouse. I was unsure on getting it but needed a new one for work. With the ability to turn it off by laying it out flat, makes it perfect to fit in a back pack. It did take a day or two to get used to it, as well as making a few adjustments to the speed I am really happy with this purchase.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 4 out of 5 stars
Nice portable mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this only because it was easily thrown in my back pack. To be honest I was worried after reading some of the reviews but ended up being pleasantly surprised. The fact it lays flat helps make it easily transported. It is responsive and for the most part comfortable. I found if you try to hold it like a regular mouse it is uncomfortable but holding it off to the side and it isn’t that bad.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Love this mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse! Perfect for travel because it folds flat to put in your bag. Scrolling up and down and left and right from the trackpad on it is also amazing for zooming through big projects.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Great mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the this mouse lays flat to turn off. I recommend this for anyone who purchase the microsoft pro.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 4 out of 5 stars
Lacks presses scroll wheel function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a great, portable mouse that fits easily in my small Surface Pro carrying case without bulk. The only reason I didn't give it five stars is that it lacks the function of depressing a scroll wheel, which I use with some software. The frustrating part is that I asked about this specifically in the store before purchasing it. You have scrolling functionality (which the sales person may have thought I meant) by using the track pad on the mouse.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jerry,
Thanks for taking the time to share your honest experience with us. We're sorry to hear that Surface Arc Mouse didn't come with the feature you expected. Although Surface Arc Mouse does not come with a traditional scroll wheel, you may find this guide helpful to learn all the gestures that this mouse recognizes: https://support.microsoft.com/en-us/contactus/.
We hope this helps.
Kindly,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Great Mouse!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite mouse I have ever had! Never had an issue and it works perfectly!!!
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friend- Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Cool product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool product! I love that it collapses flat so that it is easy to transport. The battery life is great and it is really easy to use. It matches perfect with the sleek design of the surface pro
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Lightweight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact lightweight mouse to transport than a traditional mouse. If you’re a business traveler looking to keep weight and bulk down in your bag this is the way to go.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friend Rated 4 out of 5 stars
Good Bluetooth Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse to replace my old arc mouse that final stopped working. Having such great luck with my previous mouse I figured I’d give this one a try. So far it’s been good. I’m happy that I can Lou don’t have to plug in a Bluetooth adapter with my mouse. Only complaint I have is sometimes it seems like it goes into hibernation mode while I’m using it. Typically this isn’t a huge deal and doesn’t cause any delay completing my work.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for being a long time fan of Surface Arc Mouse! We're delighted you're loving the long-term quality as well as strong Bluetooth connectivity. Please know if you have any questions or concerns with any of your Microsoft products, our support team is always happy to help! Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
Cheers,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
Flat mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it laying flat to pack. Kind heavy fot its size.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Just a bend away from productivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a bend away from productivity. Battery is good and uses standard AAA batteries. Works every time if bend it into action. Folds flat and travels well. Only wish... the button action was silent.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friend- Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Extremely versatile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why didn’t anyone create a mouse like this YEARS ago! It flattens when traveling and fits into small cover slot with ease! Then folds up to ergonomically fit your hand!
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friend Rated 5 out of 5 stars
Best portable mouse I have every used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is so amazing. I LOVE the way you just push it flat and it shuts off for easy travel. Battery life is fantastic. It's fun to hand the mouse in the flat position and then ask someone what they think it is... then show them it's a mouse, pop it into the arched position and watch the WOW effect!
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for raving about us to the community! We're delighted that you love our sleek and portable design. We're glad that you have been having a great experience with your Surface Arc Mouse.
Cheers,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Great Travel Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used an Arc Mouse previously - actually two different models. This one seems to be the best yet, and I hope it will last longer than my previous two. Having the smooth surface on the top makes it easier to clean and no creases for anything to fall into. Great operation and haven't had to reset it yet with constant use.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friend






