Customer Ratings & Reviews
- Model:
- ELG-00027
- SKU:
- 6382138
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the product for its exceptional portability, sleek design, and comfortable feel, often highlighting its convenient size. They also appreciate its overall performance, good battery life, and improved Bluetooth connectivity. However, some customers have expressed dissatisfaction with the scrolling experience and find the right-click functionality to be annoying. Additionally, the product's price is a concern for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Nice Compact
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse for travel. Its slim and compact. I love the fact you don't have to use a dongle to connect to your PC laptop. Only thing it took me to figure out was how to turn on and off. You flex bend to turn on and flatten it to turn off
I would recommend this to a friend - Pros mentioned:Portability
excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a best portable mouse. It need two AAA battery. Easy to use.
I would recommend this to a friend - Pros mentioned:Comfort
Very comfortable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse as an alternative to my Magic Mouse because I was getting hand cramps. This mouse is great! It's very comfortable for a bigger hand like mine, it's very smooth, and folds up to fit into a small pocket in a bag. I really love the mouse. Only reason for 4 stars is that the bluetooth is finicky sometimes and randomly disconnects for a couple seconds, but it comes right back. I'm not surprised because it is a Microsoft mouse paired to a Mac. But overall it's a great mouse!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mike,
We're happy to hear that you're enjoying your Surface Arc Mouse! As for the Bluetooth, we hear you. We'll pass that information along to our team. In the meantime, you may find this troubleshoot page is just what you need: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-surface-mouse-and-microsoft-surface.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Comfort, Design
Love this mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design, it is very ergonomic. Comfortable to work with.
I would recommend this to a friend Works - Most of the Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth mouse is convenient, does not require a plug-in (dongle) and works most of the time when you learn to use it; there are not obvious buttons so there can be a learning curve to get used to the surface. My only complaint is that the buttons do not always work. I don't know why. When I plug my wi-fi mouse back in, I have no problems. I really don't want to you the only USB port for my mouse so I use this bluetooth mouse and the touchscreen when the mouse fails.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Greg,
Thanks for giving the Surface Arc Mouse a try. We're thrilled to hear that you're loving the convenience of the Bluetooth design! We're sorry to hear that you are experiencing some connections issues with your device, but know that we're here to help. We highly recommend troubleshooting your mouse on our support page: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. It could be as simple as restarting your PC to refresh the drivers, and checking on your mouse settings on your Surface device.
If you should still be experiencing any issues at all after troubleshooting, please don't hesitate to contact our support team here: https://support.microsoft.com/en-us/contactus/. They will be happy to get your Surface Arc Mouse performing optimally!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Comfort, Portability
New mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has taken a little bit to get used to, but I like it!
I would recommend this to a friend - Pros mentioned:Overall performance
Great mouse works well with my Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse. It works well with my Surface Pro 4. Haven't had any issues.
I would recommend this to a friend - Pros mentioned:Design
MUST HAVE PURCHASE.. the last mouse needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the most amazing mouse I’ve ever used to-date. So easy. VERY “slick” modern look and functionality. A MUST purchase for anyone that uses a mouse.
I would recommend this to a friend - Pros mentioned:Overall performance
It's a Mouse.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing much to say... It's a mouse and it works like it should. Time will tell how much I like it.
I would recommend this to a friend - Pros mentioned:Design, Portability
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool, easy to use fits on pocket . Love it I have both colors
I would recommend this to a friend - Pros mentioned:Portability
Fantastic Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Mouse. No bluetooth fob needed to connect with Windows10. Great for travel use
I would recommend this to a friend Good Bluetooth Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse to replace my old arc mouse that final stopped working. Having such great luck with my previous mouse I figured I’d give this one a try. So far it’s been good. I’m happy that I can Lou don’t have to plug in a Bluetooth adapter with my mouse. Only complaint I have is sometimes it seems like it goes into hibernation mode while I’m using it. Typically this isn’t a huge deal and doesn’t cause any delay completing my work.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for being a long time fan of Surface Arc Mouse! We're delighted you're loving the long-term quality as well as strong Bluetooth connectivity. Please know if you have any questions or concerns with any of your Microsoft products, our support team is always happy to help! Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Get It Now!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse! It is so easy to use and convenient.
I would recommend this to a friend - Pros mentioned:Comfort
Finally, a comfortable mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is comfortable and tracks well. There is no switch. When you adjust it for use, it turns itself on. It found my computer in seconds. I have carpal tunnel and this mouse is the most comfortable I have ever use.
I would recommend this to a friend - Pros mentioned:Design, Portability
Works really well and doesn't hurt my wrist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product easy to use and ergonomic dosen't hurt my wrist
I would recommend this to a friend Best portable mouse I have every used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is so amazing. I LOVE the way you just push it flat and it shuts off for easy travel. Battery life is fantastic. It's fun to hand the mouse in the flat position and then ask someone what they think it is... then show them it's a mouse, pop it into the arched position and watch the WOW effect!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for raving about us to the community! We're delighted that you love our sleek and portable design. We're glad that you have been having a great experience with your Surface Arc Mouse.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability, Size
Looks nice but lags
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really cool feature to turn it on you have to bend it and then you can store it really easily its very sling but for my ipad it lags im guessing cause its not specifically for apple. Its nice though but i wouldnt buy another one.
No, I would not recommend this to a friend - Pros mentioned:Design
Very Sleek
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design, very nice, battery life is good too.
I would recommend this to a friend Ergonomic and good battery life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse to replace another mouse that was too flat and hurt my hand. This mouse works really well and I’ve gone months without having to replace the batteries. The Bluetooth connection is great also. It doesn’t disconnect/reconnect frequently like others I’ve purchased.
I would recommend this to a friend- Pros mentioned:Portability
A great mouse.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the feel and ease of this mouse. I attempted to go back to a regular mouse after first losing this one due to a job change. i could not and had to get this one.
I would recommend this to a friend