Customer Ratings & Reviews
- Model:
- ELG-00027
- SKU:
- 6382138
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the product for its exceptional portability, sleek design, and comfortable feel, often highlighting its convenient size. They also appreciate its overall performance, good battery life, and improved Bluetooth connectivity. However, some customers have expressed dissatisfaction with the scrolling experience and find the right-click functionality to be annoying. Additionally, the product's price is a concern for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Very portable, great mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse. It fits anywhere and really that's where it shines. I won't say it's the best portable mouse, but what it does do is fit anywhere without any compromises. Its flat and you won't even know its there.
I would recommend this to a friend - Pros mentioned:Comfort
Best Mouse Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this bluetooth mouse!! It’s sleek and comfortable no matter what surface I use it on. I have to buy another for my fiancé because he’s always trying to take mine. I would recommend this to EVERYONE!!
I would recommend this to a friend - Pros mentioned:Portability
Great Mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Bluetooth mouse. Very easy to use and you just flatten it to shut off.
I would recommend this to a friend - Pros mentioned:Comfort
Strangely comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my doubts about this mouse. however, it is quite comfortable and also a bit weird in the way it flattens out for storage and then can be snapped back to a curved shape for operation. Quite responsive and seems to need less space to operate.
I would recommend this to a friend - Pros mentioned:Comfort
Arc mouse
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel in your hand. Providing nice support with usage
No, I would not recommend this to a friend Even better than its predecessor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arc mouse before this one was nice but this one is even better. Bluetooth technology makes for effortless install. This mouse is really fluent. Would give 5 stars but sometimes freezes and does not work. Could possibly be an issue i was having with my computer though.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear you're enjoying your new Arc Mouse. It sounds like its been a favorite work companion, and we hope you continue enjoying it. Since you mentioned encountering occasional difficulties with your mouse we'd like to help. We recommend trying this mouse troubleshooting article here: https://support.microsoft.com/en-us/help/4034571. If you'd like additional assistance, our support team is ready and available to help here: https://aka.ms/AA4rbq6.
Kindly,
Rebecca
Microsoft Customer Care
- Pros mentioned:Overall performance
Second arc mouse, and they are super reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? These are awesome and Best Buy was the only one that had them in stock.
I would recommend this to a friend - Pros mentioned:Portability
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my purchase. Easy to setup. Easier to use. Excellent for travel. Not bulky and easy to store in bag or compartment.
I would recommend this to a friend - Pros mentioned:Design, Portability
Love it!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace another bluetooth mouse that was woring fine but wasnt very portable for when I travel or just to take form home to office and back. This model snaps open with a curve that fits nicely into the palm of your hand. Then can snap flat to easily fit in a bag or you jeans pocket! it's quite slim by design when flat and will automatically disconnect/power off in the flat position I ended up buying a second one to use with my home docking station as it was so solid.
I would recommend this to a friend - Pros mentioned:Portability
Really like this mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is really nice because it folds up when you are using it making it great for traveling back and forth from work or on a trip. I did like the older version a bit better but this is still a great product.
I would recommend this to a friend - Pros mentioned:Portability
Great mouse very easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that you can scroll by dragging your finger up or down from anywhere on the pad, not just a wheel. Shuts off just by flattening it out, no flipping it over trying to find a tiny switch. Works great and easy to use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for the great shout-out! We're happy to hear you're enjoying Surface Arc Mouse. We also love how easy it is to use the touchpad to get things done. We're thrilled to have you part of the Surface family.
Happy scrolling,
Rebecca
Surface Customer Care
- Pros mentioned:Portability
Most versatile mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best mouse for work from home. Easy to use and after use just slap and put it in bag for moving places. Will definitely recommend to a friend
I would recommend this to a friend - Pros mentioned:Portability
Best mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live this mouse. So easy to use. Misplaced mine & have to replace it!!
I would recommend this to a friend - Pros mentioned:Design, Portability
easy peasy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design and mindless set up. Intuitive design and set up. Recognized immediately by my surface
I would recommend this to a friend Great Wireless Mouse
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I found this mouse in the Bedt Buy app. It was on sale and I used reward dollars. Great buy! I use it during my meetings at work and makes navigating on my laptop a breeze!
I would recommend this to a friend- Pros mentioned:Portability
Laptop mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and wond wonderful to use. Well worth it.
I would recommend this to a friend - Pros mentioned:Portability
Happy purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse, it is simple to use and easy to transport anymore. I am pleased with the purchase.
I would recommend this to a friend - Pros mentioned:Design
Great mouse.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is great for those who have arthritis of hands or wrists. My husband has had carpal tunnel and it's the only mouse he will use.
I would recommend this to a friend Portable and Functional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this as a gift to a relative and they were happy to report that it is everything they were hoping for! Great for on the go work and has a great battery life.
I would recommend this to a friendUseful product!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate how flexible it is. When it’s flattened, it saves battery life and when it’s in arc form, it works smoothly
I would recommend this to a friend