Customer Ratings & Reviews
- Model:
- ELG-00027
- SKU:
- 6382138
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Nice mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice mouse with built in Bluetooth. I don't give a 5 starts, because it's seems that the Bluetooth turns off if you don't use it for a short period and you have to move it to turn it on.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for telling us about your experience with the Surface Arc Mouse. We're glad you're enjoying the sleek and wireless design! We're sorry that you're device sounds like it falls asleep in a short period of time. It could be that your mouse needs to run some updates, or have the batteries changed. Troubleshoot some simple options to get you up and running here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
Best regards,
Jessica
Surface Customer Care
Nice little mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small, comfortable and wasy to pair. Battery life seems pretty good.
I would recommend this to a friendMighty Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is a great match for the Surface line. Its sleek design and great form factor is a win. Portable and a must for people on the go.
I would recommend this to a friendCool Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't sure if I would like this mouse, but it is pretty handy. Even though I tend to leave the device on, I haven't had any issues with battery life.
I would recommend this to a friendNo more pain.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good piece of equipment, comfortable and it keeps you palm from getting fatigued.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for travelling. I like the way you can easily turn it on & off and it's very responsive. Wish it was a bit more rounded on the sides as it's not 100% comfortable. I have a smaller hand.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We couldn't agree more that the Surface Arc Mouse is a great traveling companion! We're glad to hear that you've been enjoying your mouse, and will be sure to pass along your feedback of the share of the mouse for those with petite hands.
Kindly,
Victoria
Surface Customer Care
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old Bluetooth mouse would disconnect from my laptop all the time. This mouse never does that. It is very easy to use and I love the look and feel of it.
I would recommend this to a friendWonderful mouse for my new laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect add on to my new laptop. Reliable, easy to set up. and works like a champ.
I would recommend this to a friendThis mouse is amazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is amazing. Super cool tech super smooth travel. Really fun and easy to use would definitely recommend.
I would recommend this to a friendGreat features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything you want your mouse to do. Takes up almost no room in briefcase or pocket, so is a great companion for your laptop.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soft and sleet to the feel and the touch. Folds out.
I would recommend this to a friend - Pros mentioned:Battery life
Good mouse
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse itself works really well. I like that it shuts off when you snap it flat to preserve battery life. My only negative is the lilac color. In the photos it seems more purple toned. In real life the mouse almost looks white. I can tell its purple when I place it next to something that is actually white.
I would recommend this to a friend Awesome mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super simple and slim. Simplicity beats anything, everytime.
I would recommend this to a friendAwesome Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Great quality. Would definitely recommend to anyone looking at this product! Easy to use.
I would recommend this to a friendGreat for travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this mouse for my Surface Pro. It was a little awkward at first but I quickly got used to it. Now its the only one I use. It’s fantastic for traveling since it folds flat.
I would recommend this to a friendUseful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two they work great! I don't have any problems getting them to connect.
I would recommend this to a friendBig fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a big fan of his mouse. perfect for work. Like how it shuts down when you flatten it. Battery saver and sleek design.
I would recommend this to a friendGreat mouse
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the feature that this mouse has by being bendable to turn on, and flattens out to turn off. Very easy to use.
I would recommend this to a friend- Pros mentioned:Size
Very Packable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this without packaging, or instructions. The only reason I gave 4/5 rather than 5/5 stars is because initial use was not intuitive, and finding directions was more complicated than seemed necessary. Aside from that I have been very happy with this product. It does what a mouse should do, but has a light/small profile (particularly when not in use), while still feeling most comfortable than a trackpad.
I would recommend this to a friend Wireless mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse its the best wireless mouse ive owned
I would recommend this to a friend