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Customer Ratings & Reviews

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The comparable value price is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 2459 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the Comfort Desktop 5050's keyboard quality, ease of use, and wireless functionality. Many appreciate its good battery life and reasonable price. However, some users point out the lack of a caps lock indicator light as a drawback. A few also experienced occasional connection issues with the keyboard and mouse.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,459 reviews
  • Rated 1 out of 5 stars

    Did not work well with two of my computers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of the three computers I own, this didn't work on two of them well at all - intermittent and choppy. All three have Windows 10. The computer it did work on, it was still a bit laggy for any games. Disappointing. Ended up returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Like my last Microsoft Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years, finally needed to replace my old Microsoft Ergonomic keyboard. unfortunately, the same model is not available. Picked the closest version and its left shift key and several other keys don't work right or work intermittently. The keyboard has gone down hill.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after the warranty ran out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo is not a good buy. Loved the idea of purchasing an ergonomic keyboard. Starting to think all the features are too much for the keyboard. I bought this keyboard to go with my Surface Pro and it stopped working a long time ago.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft - Wireless Comfort Desktop 5050

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse was not very reliable and keyboard loses sync all the time

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello DZII, Microsoft has a 2 year limited warranty on the Wireless Comfort Desktop 5050 Curved Keyboard and Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big problem was the capital button, there is no way to know when it is on, locked me out of my bank account, usually most have a light or capital button stays down when pressed, returned it back, DONT RECOMMEND!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy, makes working extremely difficult.....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Grandma in Smyrna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son encouraged me to get a new keyboard and mouse, and I am so glad I listened. Although I am not a gamer, I do play a few games each morning. This keyboard makes it so much easier to type so if you two have arthritic fingers, this is the one for you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After connecting to my laptop, the range of the keyboard and mouse was horrible. I even moved it right next to my laptop and the range still was very poor. I changed batteries and restarted my computer even. I ended up returning the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard was not responsive enough!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard was not responsive enough to get the job done. If you are a gamer or someone that relies on time to get the job done then this keyboard is not for you. Too many missed key strokes. I ended up returning this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stick with Logitech, not Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Touch is uneven. Sometimes doesn't type at all. Cursor jumps all around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both devices would intermittently respond very sluggishly. Mouse design also odd, sensor was closer to the base of my palm, below the battery slot which was dead center of the device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality keyboard

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard was purchased in March 2020 and the keys stick especially the N key, I am very disappointed with this product, Microsoft 5050 keyboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spend extra money buy better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only has 3 feet range before signal degrades. Nice features on keyboard tvkigh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in a few days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within a month. Ended up being 8 days after the return period ended. Complete garbage product. Do not purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This keyboard stop working in three months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is poor that Best Buy do not stand by this product. It should not be broken after on three months, barely. I WILL NEVER ORDER FROM YOU AGAIN

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many times keys stick or don't register. Wouldn't recommend to anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse stopped working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse stopped working after 3 months. The keyboard is working, but now i have to use a different mouse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Batter Life

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse never turns off and kills batteries within the month. Does not last 15 months as represented on the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse died and had to be replaced. Now I need to use two slots instead of one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Units mouse keyboard not responsive It jumps piece of garbage not worth 50 bucks

    No, I would not recommend this to a friend