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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2459 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the Comfort Desktop 5050's keyboard quality, ease of use, and wireless functionality. Many appreciate its good battery life and reasonable price. However, some users point out the lack of a caps lock indicator light as a drawback. A few also experienced occasional connection issues with the keyboard and mouse.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,459 reviews
  • Rated 3 out of 5 stars

    Nice but malfunctioning unit !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the keyboard and mouse ergonomics. The problem with my unit is that the keyboard turns off when I rest my palms on it and I can not type. This is very annoying and counterproductive. Also, I found no setting for it in the Microsoft mouse and keyboard center. I am not sure if it is some kind of attempt for healthy typing or what but it makes this thing pretty useless when it cuts out all of the time. This set is going back if can not find a remedy.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Androidaholic, Microsoft has a 2 year limited warranty on the Wireless Comfort Desktop 5050 Curved Keyboard and Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft -comfort desktop Ergonomic keyboard is the easiest to use keyboard. Your hands are always in the right place. And Best Buy's price can not be beaten. I have used this keyboard for more years than I can remember. Try it, you will like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install cons: every now and then it will disconnect

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Good one but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good keyboard and mouse but it is not quite as ergo-dynamic as previous models and I preferred the more substantial mouse also the layout has changed and takes some getting used to all in all it is a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just replaced my Wireless Comfort Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my Wireless Comfort Keyboard with another one just like it. Honestly didn't like the "backward" slope when I first starting used my old keyboard; now I much prefer it over flat keyboards or those with function keys higher than the space bar. Certain keys of the left side of the old keyboard suddenly quit on me after 5+ years of heavy daily service. Cleaning might solve the problem but I learned many years ago that opening a keyboard seldom has a good result. Best part of the new keyboard is that the price is a bit less than half the price of the old one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product and great ease of use, but a little bulky and not upto the mark.

    I would recommend this to a friend
  • Cons mentioned:
    Caps lock indicator

    Rated 2 out of 5 stars

    No good for AutoCAD users

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is ok. The keyboard has two major flaws: No caps lock indicator - to find out if caps are on you have to start typing then undo if you get it wrong. Escape and F keys are too small and too far away! I'm sure these keys are seldom used for gaming and word processing, but I use them constantly for CAD drafting. I'll be exchanging this set for something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Microsoft-Comfort Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good keyboard for work at home office and personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Connection, Fast key to computer response.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well. Easy bluetooth connection and instant response when typing. No cord. Works well with MS bluetooth mouse. My prior experience with wireless keyboards delayed this purchase by 10 years. They never worked and had slow response in the connection to the computer. This one works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Wireless Keyboard / Mouse Combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard & mouse. The keys are quiet and don't miss when typing like other wireless keyboards. The mouse is smooth and doesn't need a pad. The thumbwheel rolls without the clicking feeling. Overall a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comfy keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone very comfortable to use easy to find the keys

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Wieless KYBD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft keyboard is a great product to use and very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 5050 keyboard has always been my preferred keyboard. The ergonomic design adapts naturally to my hand position over the keyboard. The result is significantly less stress on the hands and fingers over a long period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a wireless keyboard NO cords Function keys are a bonus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent Product, but handle with care!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard mouse combo was an absolute delight for me to use for home office. Never had an hiccup or any sort of connectivity issue when switching between my office and personal laptops. Have had years of shoulder pain which disappeared after I bought this. Why only 3 stars? The dongle is bigger than most Pendrives these days and mine broke very easily. I dropped my laptop bag while walking and everything inside was intact except for the dongle. Microsoft doesn't sell the dongle replacement and I had to throw away the keyboard and mouse though they were in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever and ... no cheese required!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter recommended this wireless mouse for traveling and she could not have been more right! Great product and I love the way it lays flat when I carry it with my laptop. Thank you Best Buy and my daughter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older model of this keyboard and it has lasted me for at least 10 years if not longer phenomenal product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless keyboard & mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! This replaces my Microsoft ergonomic keyboard that I purchased in 2012 and is no longer available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how little resistance the keys have. I wish it had an on and off switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to others keep up the good work

    I would recommend this to a friend