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Customer reviews

Rating 4.5 out of 5 stars with 47 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the ergonomic design of the keyboard and mouse bundle, praising its comfort and value. The wired connection is also preferred by some users who dislike changing batteries. However, a few customers have experienced issues with keys sticking at random.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo, much more if purchased separately. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for someone who needs an ergo keyboard.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      We built Microsoft Ergonomic Wired Keyboard and Mouse to suit the needs of those who need a little extra support and comfort from their setup. We're happy to hear it has been a good fit for you! Thank you for taking some time to share your experience with us. We appreciate the feedback, and are glad it has been a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but doesn't compare to my old microsoft ergo keyboard. Keys are light and hollow feeling, weird to the touch. Love the mouse though. I plugged my old keyboard back in and will keep this for a back up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Layout

    Rated 1 out of 5 stars

    Microsoft keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the keys stick at random. i like the layout and mouse

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse already broke.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left click button on the mouse is already getting worn out, sometimes have to push harder to select with that button. I’ve owned this for 7 months. Anything that stops working correctly in less than a year deserves one star.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Not for small hands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not the biggest fan of split keyboards generally but decided to give this a shot. It's a decent keyboard - the keys are comfortable but I don't like how low the additional function keys (volume, media control, calculator) keys are. I found myself hitting the F keys along with the one I intended for the first few days and even once I got used to it, I didn't care for it. Not built for folks with small hands. YMMV, but the mouse just doesn't work for me. It's too big for me to comfortably use the forward/back keys with my thumb and after the first few hours of using it, I got an awful cramp in my hand. Trying to give it a fair shot and figuring my hand just needed time to adjust, I stuck with it for a couple weeks. Having my hand cramp up each afternoon just isn't sustainable. I can't continue using it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produce as described. Been satisfied using the Microsoft ergonomic devices for several years.

    I would recommend this to a friend
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