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Customer Ratings & Reviews

Your price for this item is $71.99
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The comparable value price is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the ergonomic design, wireless connectivity, and quiet keys of the keyboard. They also appreciate the comfortable mouse and reasonable price of the bundle. However, some customers have concerns about the durability of the keyboard and the lack of a caps lock indicator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,404 reviews
  • Rated 1 out of 5 stars

    Space bar was deal breaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return the item based on the space use. Didn’t like that it was split in two for different uses.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Intermittently worked and has stopped working now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and mouse only worked intermittently. USB insert has to be very close and now the computer does'nt recognize it and can't find the driver.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Dave. Microsoft has a 2 year limited warranty on the Microsoft - Sculpt Comfort Desktop Wireless USB Keyboard and Mouse - Black. For more details, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Hated It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't comfortable at all. It actually hurt my wrists instead of helping them. Would not purchase another "comfort" keyboard from Microsoft. I bought the Logitech Wave instead and LOVE IT>

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mouse doesn’t work all the time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is fine but mouse sometimes doesn’t work. You have to use the scroll bar and then go back the mouse

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not keep this keyboard, simply because the keys were loud, too high and if you drop the keyboard (sometimes wireless boards get dropped) the keys pop off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mouse problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard fits my needs but mouse is behaving sticky, sometimes pointer flys around.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Letter “S” is giving hard time after 2 months purc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to press hard for the letter “S”, purchased this item only July 6 th, only 2 months old

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mouse

    Rated 1 out of 5 stars

    Nice, but doesn’t work well….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard and mouse are nice looking. The mouse is awesome. The keyboard however, doesn’t work that great. Changed batteries. Was really hoping the functionality would be better. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It failed and I think defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out skipping keys then got progressively worse. Mouse started moving on its own. Got annoying so I returned it for another type keyboard

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as portable as u would like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is expensive bulky loud and uncomfortable when typing Mouse is a bit uncomfortable and doesn't sense movement along uneven surfaces well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has a tremendous lag. I type fast, but not that fast. Key strokes were consistently missed. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip this for bluetooth set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard was comfortable and the mouse works well however I do a lot of work in InDesign and I found the mouse to be too slow and hard of a click for the pace I work at so I went back to using my gaming mouse. The real issue is that after just a couple months the keyboard and mouse are trash because the USB dongle broke. I guess I just assumed this had a bluetooth option (because its 2022) and turns out it does not. Learned my lesson, buy a bluetooth keyboard and mouse. I'm very annoyed that this will go to a landfill after such little use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased and exchanged five of these in the past year, they keep breaking and losing connection.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Odd keyboard -- avoid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An odd layout compared to other keyboards -- not due to the sculpt but the spacing of the keys. Very strange. Returned it after giving it a chance. Found another MS ergonomic keyboard that works great. Using it right now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible keyboard/mouse combo!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - horrible. I bought ‘cuz it was discounted, ergonomic, and I had an MS ergonomic keyboard before. The shape is okay but it’s wireless and goes to sleep after a few seconds of inactivity, taking a second or so to wake up when you type or move your mouse. The track wheel on the mouse also sucks. No matter what my mouse settings on Windows 10, it jumps by about 1/3 of the screen when I roll it. It also takes a second or two to wake up, so the mouse is really not responsive. It arrived slightly damaged - must’ve been dropped on edge. I pieced it back together with superglue but that was disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    comfortable, but poor quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six months in the mouse has stopped working. Left clicks only register about 1/3 of the time. Tried new batteries, reset, updating drivers, nothing worked. Different mouse plugs in and works perfectly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke after 3 months. Mouse is not pairing. MS defective accessory claim process is not even clear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard worked for 3 weeks. Returned it for a different brand!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Subpar keyboard and WORST MOUSE EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly unusable. The keyboard does not have an incline and has a split space bar that can be set to backspace. This might suit some but the real issue is the mouse. Upon touching the mouse it will automatically hit "back" in a web page. No button push or anything. So, lets say you login to a website and put your hand on the mouse, it will auto hit back and you will generally be logged out. Infuriating. The mouse did not survive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi connection to this thing sucks. I was told that it had a long WiFi extension, which is what I needed it for, but it drops and gets weak for no reason.

    No, I would not recommend this to a friend