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Customer Ratings & Reviews

Model:
B2M-00012
SKU:
7332059
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Customer reviews

Rating 4.6 out of 5 stars with 3189 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Natural Ergonomic Keyboard 4000's ergonomic design, ease of use, and comfortable wrist support, with many praising the key feel and affordable price. However, some users experienced issues with the space bar, and others found the keyboard to be larger than expected. A common wish among customers was for a wireless version. The positive feedback on comfort and price is frequently highlighted in customer reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,189 reviews
  • Rated 1 out of 5 stars

    Keys stick after a few months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this keyboard didn’t last very long. After a few months the keys started sticking making for a very frustrating email. I like the layout but buying 3 a year is getting bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst keyboard I've ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good keyboard from reviews, but in practice, not so much. Keys are very stiff, especially the space bar, and the angles of your hands makes it worse. Best Buy gave me no trouble returning it, very happy with their service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Funky design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This design has so many curves it throw me off. When you go from a standard keyboard to this keyboard it's difficult to learn finger placement. I have heard from others after I purchased this keyboard that they feel the same way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hated the feel of the keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want an ergonomic keyboard and the price seemed fine on this one. The salesperson preferred a different brand but said this should work fine too. BUT when I tried to use it at home, I hated the feel and sound of the keyboard. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the new Microsoft Natural Ergonomic keyboard for 2months the keys on top row quit working. Says I can’t return after April 29. Waste of money to use for only two months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Annoying spacebar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spacebar on this is a single bar so it cocks either direction with each thumb, but on the right thumb it would not register unless you pushed really hard. Super annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The key board was very akward.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept having typos, the position of the keys made it difficult to type. It did not seem very ergonomic, i think it is best suited for low keyboards not ones on the desk, but ones tucked under and adjustable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No instructions & overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions, paperwork, and warranty all missing from package. I purchased this online, & when I picked it up, the price tag on the box was a buck cheaper than what I had already paid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noisy keys & too much spring made me return it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this keyboard. Keys were noisy, and didn't care for the spring action in them. The keys were so noisy, people could hear me typing from downstairs! I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioning after only a week of purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some buttons you have to press really hard (what's the point of getting an ergonomic keyboard if you have to bang at it from week 1???) but then again only $35. You get what you pay for I guess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The keyboard was difficult to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept trying for about three days, and then threw in proverbial towel and returned the keyboard to Best Buy. Happily, Best Buy accepted it back with no questions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this keyboard to hopefully make typing more comfortable, but after hours of making adjustments I gave up. It may work for some, but it did not work for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware Defect Keyboard

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this keyboard with excitement, but it turns out the space key was defect. It was stuck when you hit space key. Absolute disaster!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a typical keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to retrain on your typing skills to get used to this keyboard Not comfortable and expensive. I returned this item and went with a standard one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard to tall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t like this keyboard at all it had a weird feel to it and was hard to work with and on! I was so excited to purchase to have utter failure!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    loud. painful. tried to return but 2short a window

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive garbage sitting in a box way too loud key press painful used for 5 minutes. return policy way too short and sucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noisy and Unresponsive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this keyboard regardless of its bulkiness and noise, but it just completely stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Key feel, Keyboard quality

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Ergonomic design is perfect to the natural angle of my hands and wrists. Keys are soft and quiet. Would've liked an instructional/feature description booklet, but it's not important.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One key is dead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby liked everything about this keyboard but now one key is non functional. Not sure if I can still return it. It is worthless at this point.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello nbBB, Microsoft has a 2 year limited warranty on the Microsoft - Natural Ergonomic Keyboard 4000. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Very Poor for Typing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the keyboard due to the spacing of letters on the keyboard. It may work for some...but not my wife or I.

    No, I would not recommend this to a friend