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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2888 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,888 reviews
  • Rated 3 out of 5 stars

    If is something you have to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to see something for fewer devices not 5

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the computer and stuff.....................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got convinced to get one year bundle supscrition with laptop for daughter with mouse bundle instead of buying full license product they said I could return it if I changed my mind. Wasn't sure if she needed it because I thought I still had one more license on an older version. I never openned it went out of town came back a month and 2 days had passed and Microsoft wanted to charge me to return unopened product not out of the ordinary so I thought i.e. Restocking fee. But then they would take product back without giving a refund or store credit because it was over a month, so I'm forced to use the one year and I'm sure in a year they will so kindly offer me another subscription for another fee

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Typical Microsoft program. Balky and slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one of Microsaofts best efforts. Typical though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it should be at least a 2 year program

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issue coming out of sleep......................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Windows. What more to say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Windows. It meets my needs. What more can I say?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't use it, came included with laptop purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the product but hate the subscription part

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    back in the day one could buy a program!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now you have to buy the same program over and over again each year. I prefer to own rather then rent! Oh by the way don't ever try to make a payment for windows 10 thru Best Buy, it took me two weeks to straighten out there mess up with Microsoft.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Must have, but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is moving to a pay as you go framework which will cost more across the board. Depending on which collection you prefer, student, business or home; price can be high for one year subscription. Better to purchase lifetime access.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the days when this program was pre-loaded and came with the computer. Had to get help figuring out where all the uploads were, and was going to give a copy to my daughter but not if I have to tell her my account info.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product seems to work fine so far. However, I did not like having to upload from the internet. There isn't a disk, just a paper card. Also not happy that you have to purchase "time" for different prices. Not cool.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    works, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's word--it does what MS Word does. . . but you only get to rent it on annual basis, and that just doesn't feel as good as owning. Yeah, it works on iOS devices now, but you shouldn't need to buy this thing every year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK but too expensive if I have to buy every year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do we need to buy this program every year, why can it be installed one time and be done with it?? Like in the "old days." It is way too expensive. but a necessary evil we must buy. Very disappointed...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Transition from Office 2010 is difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate Office 365 / Office 2016. Microsoft has taken away many useful features that using the Office suite as workhorses on desktops. Instead, they've catered to be friendly to mobile and desktop devices. This means you have disappearing scrollbars when windows don't have focus (help, context!!), lack of control over gaudy color schemes, utter lack of control over updates, inability to remove recent documents from Outlook to choose mail attachments, etc. Ugh.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works... BUT! A subscription for office not worth it. Better get the full version from Microsoft or the free open ones like LibreOffice or OpenOffice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It does not work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product on June 8, 2016. I tried to install it on my new computer and it said that it had already expired after 1 month.. Tried to call Best Buy but they were not very helpful. So I tried to call the Microsoft Office 365 hotline but they also were not very helpful. They told me to talk to Best Buy and sort it out from there. So far money is wasted because I cannot install this office 365 in any of devices. BestBuy help!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has a good product, however, I don’t like that they are charging monthly or annual fees to use the program. Hence, the reason for my low review.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Have to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone remember the days of not so long ago when you purchased MS Office and owned it forever? Shame that with MS you are forced to buy this every year.

    No, I would not recommend this to a friend
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