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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2888 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,888 reviews
  • Rated 1 out of 5 stars

    annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible inconvenience to have to have a subscription. Updates cause changes so that learned ways of doing things have to be relearned constantly. Wish I could have just bought a copy of the software I needed. Plus having to pay over and over again is a shame. If I were younger, I would switch to linux.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had issue with windows 10, i steal working on it, the problem with authorization.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn’t work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work well. I couldn’t download office program in to my computer. I called microsoft and the customer service people English is awful. I couldn’t understand what they are saying? Even my American girlfriend couldn’t understand them. Make sure your password code works for this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth paying the subscription fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. I would recommend that you just pay a little more to buy the one time purchase one. You can use it forever (or until you need to upgrade) and not have to pay a subscription each year. The subscription is not worth it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Came with Laptop Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably would not purchase this because of it's annual fees.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    kind of stupid - one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one year subscription and I noticed that it expires before a year

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not impressed still having problems installing this on my computer. the product code that is on the card when I put it in it tells me it is a invalid code. so how do I install this on my computer when I have a invalid code

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst electronic purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought HP laptop 6 wks ago and several times it won't connect via wifi, even though phone and tablet work. Geek Squad looked at it and thought it might be a software problem, which they do not warrant. Min to attempt to fix is $150 or I can send back to HP. Neither is good choice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be for one year but its for fewer months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Got it only because I need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fact that we now have to pay a yearly fee :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I programmed the card to my device and after 4 months did not work and I took to best buy to fix it or return for a different card, they washed their hands...call Microsoft...and Microsoft said they sell you the card they need to replace it... I want a new card!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money can only use if there is a wifi connection

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only have use Word Only.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have use Word Only. None of the other programs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer and aMicrosoft Office 365 Personal, the computer didn't work so I returned it. I coudn't return the Microsoft so I wasted $50 :( There is nothing I can do to get my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great keyboard with lots of custom features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is durable with plenty of great features. I also like that you can customize the function of many keys so that it fits your personal preferences. The multicolor keyboard lights look great and can easily be changed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive but do you have any other choice?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft products are overpriced and should come automatically loaded on all computers, especially for the prices that are being charged. How can you live without Microsoft Office 365?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would not recommend this office upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and this office program came with it. I didn't install it when I found out I would pay every year just to keep it. My previous Office program works good on a new Windows 10 laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This product is great BUT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great BUT once you purchase office, you should have it forever and not have to renew every year. I'm very upset that what was once free is now being made charged annually.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not returnable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a Geek Squad refurbished Apple Mac Pro laptop that failed out of the box. I was not allowed to return the never loaded software.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep getting emails to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep getting emails from Best Buy to install it, but I think I already did. Confused. And I don't love that it's only good for a year.

    No, I would not recommend this to a friend
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