Customer Ratings & Reviews

It is very easy to install on the computer and includes the basic program

Have had this fir many years. Like all the things you can do with it.

excellent price plus easy install, everything you need for your home office

This will be a great help to me, has the features and applications I will need.

I finally upgraded and found that the transition has been minimal. The service was great and the staff is always helpful.

With a new laptop and a very old version of Microsoft word , I needed a new version. This covers more programs than I know what to do with. I know I’ll always have the current version. My older files updated flawlessly.

My Microsoft Office 365 Personal has helped me complete my business tasks.

I purchased the MS 365 personal subscription copy for a brand new MacBook Air m1 that I purchased on the same day with Best Buy, under the impression that I'd be given 3 months of bonus subscription (a total of 15 months) with the price of 12-months given my purchase of a new device. However, it ended up that I wasn't granted the 3 months bonus subscription due to the problem that my laptop and MS 365 weren't placed on the same order (i.e., separate transactions). What happened was that I called Best Buy on a Friday afternoon for the the MacBook Air and placed my laptop order over the phone, after learning the fact the store where I wanted to pick up the laptop had one last machine left in the color I wanted. A few hours later, when I went pick up the laptop after work, I made the purchase of the MS 365 personal subscription copy so that I'd be able to us MS office on my new machine. I thought the store adjusted my transactions and granted me the 15-months of subscription for the price of 12-months, but that was where the problem started. After I installed the software on my new machine, I logged onto Best Buy and saw my subscription was only good for 12 months. I made MANY phone calls to the customer service, only to be looped in the system and speaking with different agents. Although the 5+ agents I spoke with all wanted to help me, none of them were able to due to the Best Buy policy that the bonus 3-months was contingent on purchasing the device and software as a bundle (i.e., in one transaction). There was no way to adjust for this, and I was very disappointed. Should I known the subscription was only good for 12 months, I'd definitely opt for other sellers than BestBuy for better pricing. Although I could understand the logic of the policy so that people don't try to take advantage of it for a prior device purchase, it was not well described online nor to me at the time when I placed order for the MacBook Air (i.e., nowhere in the descriptions of the offer mentioned it has to be placed on the same transaction; otherwise, even if the device is purchased on the same day, it will be considered as a "prior purchase" instead of "a new device purchase"). I'm thankful for all the agents I spoke with when I called the customer service because they genuinely wanted to help me, but I'm very disappointed by the unclear policy and wanted to make this known to other consumers who might be thinking of purchasing a device & MS Office subscription with Best Buy. For people who are interested in getting the bonus 3-months offer, please ensure to make your device and subscription purchase in one transaction as a bundle so you'll get the bonus months as expected.

Needed microsoft, and it great to have my own subscription. Which I needed

I bought this item for all my Office needs as well as Microsoft Window Depefender.

I am a retiree from a major U.S. university system. A part of my daily life is being able to communicate with family. friends, faculty and students. This software package allows me to continue to stay current with these entities. This particular package was purchased early to replace the system that was being deleted by Microsoft on 02/28/25. I was sick much of 2024 and this software program allowed me to communicate and stay in contact with medical professionals and businesses.

I can definitely say I love my Microsoft 365 so much!

Overall, I've enjoyed my experience with Microsoft 365. Given, the current pandemic crisis, Office 365 - Teams has been an integral tool when providing IT support. There are so many unknowns when providing IT support to users from the devices, ISPs, and/or user's tech knowledge, Teams has made IT support that much easier. I like that nearly all apps can be accessed via a web version so that users can pick up where they left off without missing a beat.

I love Microsoft. It was easy to install and set up. I dont see why computers aren't already coming with Microsoft at this point.

Very smart to purchase. Well worth the purchase. Couldn’t do what I need to without it.

Easy to apply. Store Associate was very knowledgeable and helpful. Excellent shopping experience.

I am still learning all the features, but I have had it for some years now.

Very satisfied with the product. Set up easy, and computer is performing as expected.

Good only reliable word and excel. I use word and excel for day to day tracking, helping kids in school with anything they need, creating to do lists, managing money spending costs, etc. This was installed easily at time of laptop purchase and did the annual where I get all the upgrades. In the constant changing technology world sometimes old reliable meets the need the best!

Easy to use. It has all the features that I need to write & safe my documents in Words and in Excel.