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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 38320 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 38,319 reviews
  • Rated 4 out of 5 stars

    Exactly what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right, but I miss the days where I could purchase Microsoft products, as opposed to renting them essentially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft 365 is more innovative than ever before. With the AI integration, it makes it easier to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better savings than the monthly plan.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on this 12mth subscription. Glad I got it. I wish it was like back in the day when this software came preinstalled and ready to go on new computers. Best Buy runs promotions from time to time when you purchase a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewing made easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of renewing my subscription was easy and fit my schedule of when to renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s taking some time to get used to the laptop. But I do like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and use for first time. Have owned for one month and so far all software works as advertised. Auto-renew seemed the way to go. Download came as an e mail. Lots of pages to go through but it went fast. Different from my last office but seems to have everything as before - some looks a little different or you get to it differently but the end result is still good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are liking Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and work with, all the apps are working very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft plan has benefits

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident that help is available if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mom with her new MacBook. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the needed office tools to get my school work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST IN TIME!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessity if you are going to purchase a laptop! The Microsoft 365 gives you access to a great many office and personal use items that make it worthwhile to purchase. The best move is a BestBuy move. Make the purchase and let them install it when you make your purchase. Cut the red tape and be ready to use the laptop when it arrives. Easy is better than the hard way.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're happy to hear that you are excited to have Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is great! It has helped me tremendously with my work load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    software has not been installed yet, but looking forward to ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription pack age was very easy to load on to my laptop and I especially like that I have this product on my smart phone too. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for all my business needs. It helps keep things moving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and you gotta have it. Just be a good reader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the simplicity of this product. I wasn't looking forward to changes, but I have found it easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovin’ my labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology was brought home without a set up. With the help of the Geek squad I was able to tailor my device to suit my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Pefedt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Its extra size is very useful to me as I have slightly larger hands. The only thing it doesn't have that I wish it did, is a backlit keyboard. I didn't know how much I relied on that with my former laptop until I started using this one. I can't imagine why HP didn't add that feature. Other than that, wonderful item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do t even use it but I’ll give it 5 stars. I personally recommend buying this when you get your laptop. Microsoft word wants to charge you 90 dollars annually for the subscription. But if you buy it separately it’s 60. I love how they try to tell you. Of you get it for a year free with the computer. Well you better cancel it once the subscription is over else 90 … dumb

    I would recommend this to a friend