Customer Ratings & Reviews

I am enjoying using the new MS Office -- at least the parts I have tried so far. I didn't have MS Cloud Backup before. I'm really glad to have it now!

Having the ability to use product to do many things typically some only on a computer was awesome when I used it for grad school.

Super easy to use. Got a new computer and was nervous about the subscription transferring, but the transition worked just fine since I got the personal card.

Tech insisted he could not installWindows 11 because my hard drive was too old (2018), so he reinstalled 10 which I had, but it was not updating. I had a problem and called Microsoft directly and they said it was not true that 11 could not be installed and they easily installed. The MS tech said my ASUS drive is very good and one of the better ones. I had to pay MS $100 to intall the 11 and it worked beautifully and I did not lose any settings or information. He said whomever installed the 10 did not clean up the system and it had a bunch of junk files that needed to be cleaned out that were adversely affecting my system. He deleted a bunch of junk and said the Geek Squad coder should have done that. I also lost my ESET security program and that needed to be reinstalled and other things to clean up. I am very disappointed and would like a refund for the 49.99 I paid for the Windows 10 they reinstalled. I called Best Buy and the agent said she could not do anything and I would have to go directly back to the store to talk to them about it.

Not sure if it's the program software or the computer I just bought from Best Buy, but 365 programs are extremely difficult and frustrating to use. Personal 365 is not intuitive, extremely glitchy, what appears on your screen is not always what prints, and sometimes you have to keep clicking until a feature finally works.

Bought a notebook as with all tech you need to purchase the microsoft software

I'm not too tech savvy so this breaks everything down for me they're so much I can use this for

I haven't had the chance to use it too much. I "ve use the Word segment for some documents. It helps with perfecting documents I had on file.

It takes effort to get this to work. Stay with it to make sure you can access it after installation.

A necessity for a lot of us. Hate the annual fee but nothing to be done about that. The good thing is the amount of cloud storage and one subscriptioncan be used with multiple computers

I can do almost anything I need with this package, easy to use and lots of improvements. So nice to have well intergrated components that well so well with lots of helps when needed.

I returned it and talked to your customer service. It was never activated. Why do I not have a credit on it

I purchased this for my laptop computer. Gives you the most current office programs and keeps your computer updated. Easy to install and works great.

not a huge fan of the yearly subscription but it does provide all of the latest software for the office suite.

Not to user friendly to install software into a new device.

Office 365 is a very important and useful product. I am attending college online and my daughter is an online student as well. We need this product to do some of our assignments.

We have been using this product for many years that have never had an issue with it.

I bought this product along with laptop ,works great on Windows OS. It's the most updated version with all the necessary features to finish our work more efficiently and smarter.

I’m not quite sure how well it works long term, but so far we have had no problems. The Geek Squad put it on our new device immediately, that was great!

We all need MS office for work or class and the product hasn't changed too much. It's nice having the cloud storage, but a bit of a bummer having to subscribe annually for updates.