Customer Ratings & Reviews

I'm enjoying the features of this new software and still in the early stages of learning all the ins and outs. It has definitely been a step up for me.

The system is okay I prefer the old one it was a lot easier to go into a maneuver the new one is more complex you have to find exactly what you're looking for.

Very easy to install and get set up. Downloaded pretty quickly with no problems.

I recently bought a MacBookAir and I needed this product to complete several tasks. I am a school teacher and we do several documents using Office. It works great on my device.

I have always loved Microsoft Office and this version is outstanding. It's very easy to install and use. I've learned a lot of new tricks with it.

It's cool but might be better off just owning outright. It's nice to get updates and upgrades but some of them are mediocre at best can still do everything with out them.

It was so easy to help set up ; just go inside your Microsoft word and put in the Key .. follow the steps and then you are connected . I love it so far

More expensive than it used to be and makes it complicated to convert to other forms (jpeg, Pdf...etc) changes the formatting and you have to fix it almost every time.

Software is good, I have all the documents/files I need to work with. Thank you

Microsoft Office is really the best for word processing and spreadsheets but the nice thing about the subscription is it is always up to date with the latest version.

I have been trying to download the Microsoft 365 software that I purchased with my computer and have not received clear information on how to do so. On my order confirmation email, it states I will receive an email on how to access it. The email I received provided me with a verification code and said I should go to BestBuy.com and enter it to access the product, but it did not tell me where to enter it. When I try to download the digital software, it asks for my product key - I cannot find the product key!!

Still working through how 365 actually works. Not as intuitive or "Word-like" as I thought it would be. Getting files where you want them seems tortuous, but I'm still learning.

Office 365 is truly user friendly. I can type my papers with ease because of the templates given to assist me in doing it professionally and efficiently.

Best thing is access to 1 GB of cloud storage via OneCloud. Plus the ability to access OneCloud from anywhere, and use Word and the other apps on any device is great!

This product was wonderful for the first year of use. Following that, the subscription wasn't activating on my computer. I reached out to customer service via phone and online chat 4 times and they were unable to help. They then said I had to pay $50 for this product to be serviced (almost as much as the product.) Won't be continuing with Best Buy for this Subscription.

Nothing earth-shattering with Micro Office, but the installation was astoundingly obtuse: put in all the info and had to WAIT OVER 48 HOURS before I could download the product - and Microsofts' so-called customer service is truly abysmal: send in a request for information and have it denied because I could not supply any info regarding sent emails and/or saved files when I JUST PURCHASED a new computer and could not install the software to use it much less send emails or save files? I bought this with a cheap PC to fulfill a very large customers immediate electronic request for info that could not be fulfilled on any of my Macs: due to this fiasco with Microsoft, I had to repurchase Office online to get immediate access and fulfill my customers demands. NOT cool, NOT user-friendly, and quite frankly, I will NEVER buy software from BestBuy again - especially since, upon driving the 20 miles back to the store, they flat-out said there was nothing they could do. Nice.

Bought this with my new Surface Pro 4. Downloaded quickly from the web and installed with ease. Been using MS Office for years at work and it keeps getting better and better.

My niece didn't need this so she returned it. I have it on my personal computer and it is easy to work with

I was about to take a class and needed Office to get me through the various courses. Great software that allows you to do many business related projects.

Typical Microsoft but over priced product. Decent product,