Customer Ratings & Reviews

Purchased addition one year subscription along with purchase of HP OmniBook laptop. Discount was provided.

Excellent purhase and super convenient in it being digital.

Microsoft 365 is an excellent product that I use every day

Easy to install and use. Seamless with no problems so far. Very happy with my purchase.

Great for work or college students. Easy to install and use,

Excellent package, don't know how anyone could operate without it! Each program is so easy to learn and use.

This item came in handy for school and it definitely helped me to get my school work done on time

Have Microsoft "Starter" but could not use it when working on shared files. Time to grow up and be a professional. Easy to use, increased my productivity

I purchased the MS 365 personal subscription copy for a brand new MacBook Air m1 that I purchased on the same day with Best Buy, under the impression that I'd be given 3 months of bonus subscription (a total of 15 months) with the price of 12-months given my purchase of a new device. However, it ended up that I wasn't granted the 3 months bonus subscription due to the problem that my laptop and MS 365 weren't placed on the same order (i.e., separate transactions). What happened was that I called Best Buy on a Friday afternoon for the the MacBook Air and placed my laptop order over the phone, after learning the fact the store where I wanted to pick up the laptop had one last machine left in the color I wanted. A few hours later, when I went pick up the laptop after work, I made the purchase of the MS 365 personal subscription copy so that I'd be able to us MS office on my new machine. I thought the store adjusted my transactions and granted me the 15-months of subscription for the price of 12-months, but that was where the problem started. After I installed the software on my new machine, I logged onto Best Buy and saw my subscription was only good for 12 months. I made MANY phone calls to the customer service, only to be looped in the system and speaking with different agents. Although the 5+ agents I spoke with all wanted to help me, none of them were able to due to the Best Buy policy that the bonus 3-months was contingent on purchasing the device and software as a bundle (i.e., in one transaction). There was no way to adjust for this, and I was very disappointed. Should I known the subscription was only good for 12 months, I'd definitely opt for other sellers than BestBuy for better pricing. Although I could understand the logic of the policy so that people don't try to take advantage of it for a prior device purchase, it was not well described online nor to me at the time when I placed order for the MacBook Air (i.e., nowhere in the descriptions of the offer mentioned it has to be placed on the same transaction; otherwise, even if the device is purchased on the same day, it will be considered as a "prior purchase" instead of "a new device purchase"). I'm thankful for all the agents I spoke with when I called the customer service because they genuinely wanted to help me, but I'm very disappointed by the unclear policy and wanted to make this known to other consumers who might be thinking of purchasing a device & MS Office subscription with Best Buy. For people who are interested in getting the bonus 3-months offer, please ensure to make your device and subscription purchase in one transaction as a bundle so you'll get the bonus months as expected.

Great office. All you need for small things you do. Easy setup and if not you geeks got your back

I wish I had chosen the family plan instead. Myself and my children decided to continue our education.

The price was right, but I miss the days where I could purchase Microsoft products, as opposed to renting them essentially.

Good only reliable word and excel. I use word and excel for day to day tracking, helping kids in school with anything they need, creating to do lists, managing money spending costs, etc. This was installed easily at time of laptop purchase and did the annual where I get all the upgrades. In the constant changing technology world sometimes old reliable meets the need the best!

Easy download and use for first time. Have owned for one month and so far all software works as advertised. Auto-renew seemed the way to go. Download came as an e mail. Lots of pages to go through but it went fast. Different from my last office but seems to have everything as before - some looks a little different or you get to it differently but the end result is still good.

I need to have all of the features of the latest version of Office, and this definitely meets the grade. I am a frequent user of Outlook, Word and Excel.

Can't live without this tool suite. It's indispensible.

Easy to put on any computer and change computers whenever I want by transferring the code. (only allows one computer at a time). Also works great on my phone and tablet!

Great value for the subscription length. Comes with all the apps I need, and syncing across devices is seamless. Very convenient for work and personal projects.

This is a necessity if you are going to purchase a laptop! The Microsoft 365 gives you access to a great many office and personal use items that make it worthwhile to purchase. The best move is a BestBuy move. Make the purchase and let them install it when you make your purchase. Cut the red tape and be ready to use the laptop when it arrives. Easy is better than the hard way.

I had no problem with downloading the software package.