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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 38355 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 38,354 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10. Very helpful in getting all the projects I need done for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this product for school work. Perfect for creating spreadsheets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss the days these came preloaded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the days when you could buy a laptop with at least Word loaded. The Office 365 suite came on sale with my laptop, but the license is yet another annual expense now (and nothing to prevent prices from going up). All I need it for is Word, but it is necessary to get all the bells and whistles and cloud storage (which again, you have to pay to maintain). The question below asks "would you recommend this to a friend?" I have no choice but to say yes. There is actually no choice at all. Thus 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought subscription because...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the subscription package for one. No problems with installation (with Windows 10). I had planned to buy the standalone package until I heard that after one year, it would not be supported to switch it over to a new/different pc (still as one user). To me, that seems unfair to the consumer; I felt stuck with going with the subscription to avoid the risk of losing use of the product should my pc need replacing after one year. If Microsoft sells a standalone package, it should at least support switching it over to new pc past one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use! I would for sure buy again if I needed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Girl!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features of this small laptop. Its lightweight necessity is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product to help us conduct business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will renew

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Price for a year is definitely worth it and will continue to renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must to be able to use Microsoft products on your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software for Windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For use with my new computer. Thank you Best Buy! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and buildable products. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, not opened yet. Its a Christmas present. The check out process was difficult but the end result was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My work saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, save my study and teching. Very important to have it, better than the free one from schools or workplaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to install and I can work from home now! this package has everything necessary to get up and going with word product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College homeworks and works in general

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when it comes to save works from school, or college, I am currently on college and this memberships helps me a lot when it comes to save my works and homeworks from the univesity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and help you with office software. It has excel, word..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for someone like after graduation. So far, I have been using Microsoft 365 at work and have zero complaints. I am able to use all the software apps and get my work done quicker. This is the best decision and the service at Best Buy has always been above expectations. Best Buy offers to assist you with installation and show you step by step instructions on how to install. It’s very simple, quick and easy. I don’t have to go else where for the products. I have been disappointed at Best Buy. All the representatives/sales associates go above and beyond for their customers. Excellent and friend customer service as always. Our family home appliances, laptops, phones and home tv products are all from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This office 365 is a gift with the purchase of a laptop and it is great! Now I can use word, Excel, ppt even outlook mails. Very nice product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent really started using as yet but setting things up was a gem. work in progress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 easy to install and good value for t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 was very easy to install and defintely a good value considering all you get.

    I would recommend this to a friend