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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38737 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1216 Showing 24,301-24,320 of 38,736 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it will do. Plus its affordable, would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to install and use! Didn’t require much time at all to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't do without it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for anyone doing office work. Love Excel & Word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoyed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a decent intro price. Got me through a year of schoolwork without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using the software... best investment for school and work and business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with a new laptop for my wife and she absolutely loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and start working....makes working on a laptop easy with all of the applications.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DISAPPOINTMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new computer, so I spoke to a young man in the computer department. He was extremely helpful, explaining everything I needed to know to make an informed purchase. About a week later, I picked up my computer at the store. Before I pulled the trigger on that purchase, I explained to the same young man that I was not very computer savvy and needed somebody to help me set it up. He again told me that I could call the Geek Squad to have them walk me through the set-up process. However, when I called the Geek Squad, I was told that they were too busy and were not currently setting up computers. I am 70 years old with a laundry list of medical issues. I have been very careful to remain safe throughout the pandemic. I am not comfortable having a stranger in my home to take care of a computer issue. There was also a phone number I have a $1300 computer setting in my home that is totally worthless to me! I really don't know if Microsoft 365 is something I would be able to recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    a much need program

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed to use my computer. i recommend this to all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package is what you expect from Word. It woud be great if Word can export or import latex files ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't know what else to use! This is a great way to buy and use Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beginning to like the new office product...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get used to the newest edition of Office but I am really starting to like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office works great. It allows my son to do his online school work without any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a new issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Microsoft Office programs for many years. I have loved Outlook and have never had problems with it. I use Outlook because it is the only app I know of that I can create groups for various email mailings. I purchased my new laptop and Microsoft Office program in mid-March. It is now April 24th and I have had Geek Squad fix Outlook 3 times. They worked on it to get it to connect to Cox at the beginning and two times since. If you look online there are many complaints about this issue. It's a possibility it is a Cox problem but all the people online surely are not all Cox customers. Would I recommend the package app? Yes. I hope some day to figure out what the technician is doing so I can "conect" with Cox myself when it fails, but it looks like it is still trial-and-error figuring out the problem. Thank goodness for Geek Squad. WORD, PowerPoint, and Excel seem to be the same reliable programs and I'm happy with them. Many features of Outlook at excellent also, but it has this inherent glitch, I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows media

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The retailer help me choose this one over the other one because he has this one on his computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great has just what i need. Easy to use and figure out. I am very happy with this purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Glad to have it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded to my computer and very easy to use it. I am glad to buy it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are enjoying Office 365 Personal.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate and install. Gives you all features you need for Office in the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the bundle for work, bought the 5 configuration to share with my reps. Good deal, easy updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect software who daily needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 Personal - Perfect choice for my computer needs with daily work and school needs

    I would recommend this to a friend