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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 38522 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 38,521 reviews
  • Rated 5 out of 5 stars

    Simple & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is simple and easy. Love that it is always up to date and I can access my docs from multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These apps are so easy to use. I recommend Microsoft over any other office set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Is Refundable! In store employees not allowed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop, and was sold the Microsoft 365 subscription with it. I was reminded by our company IT that I already had this subscription through One Drive which applies to up to 5 devices. I went to return subscription and a mid aged girl with long black hair informed me that they couldn't return it. It had been a week. I returned home, called Best Buy corp number, and they quickly apologized and refunded the purchase. It had not been activated of course. What the Midland store could have said was they do not HAVE THE AUTHORITY to refund this! Ridiculous that they give you false information. Very unprofessional and sad. She gave me no suggestions and had the opportunity to tell me to call. I usually like the sales person in the store that I get help from. I am guessing Best Buy here doesn't trust their own employees. The subscription was only under $100. You can return this! Just not here in Midland store!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great price for this product. I recommend this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you recommend Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price when you buy a new computer!! These are the latest versions and have several new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for my situation would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Has all the programs in one palce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pack for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pack for the price. Easy to install... everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install for someone who does not know what they are doing! Word is the only thing I’ve used but it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and improved. Excellent for college tasks and homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft card is truly outstanding. Its sleek design and user-friendly interface set it apart from other gift cards. With it, you have access to a wide range of Microsoft products and services, from apps and games to movies and music. Moreover, it's an excellent gifting option for friends and family who enjoy technology and digital goods. Offering the flexibility to redeem it online or in-store, this card provides convenience and versatility. In summary, the Microsoft card is an ideal choice for those looking to gift high-quality digital entertainment and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I recommend this product for windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Tech's Help

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales crew very helpful in finding right product for my needs. They also were able to save and transfer value information from my computer to the new laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was a little difficult due to installing on an Apple Air laptop and it had a fe glitches that technical support helped me to get past. Over all it is working like Microsoft works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient add on to Windows 11 !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS365 has all the features on previous MS systems and More. In particular word is very similar to windows 98, windows 7, ect. For me, its well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son-in-law needed word for his business and this is what he wanted to go with his new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely needed if you definitely need its software to do work, use for school, etc. Easy to setup and use right away. I just don't like the fact that you need to pay the subscription yearly, but unfortunately everything costs something nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a program for beginners as well as the Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the total package, excel, publisher, word and PowerPoint all under one roof what more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because I was starting school again and it has been very helpful when doing assignments, especially Word. Set up was easy and I love the auto renew option so I don’t have to worry about buying it again, it’ll already be installed and I just pay the yearly payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to download and set up only drawback is it Microsoft switching to subscription.

    I would recommend this to a friend