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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 38521 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 38,520 reviews
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my Dell laptop really easy to install and navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible easy to activate, and apps create an ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease to use and setup. We’ve needed this for a long time, happy to finally have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this with my laptop easy to set up and ready to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install on my Mac. Was a good price for product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sub parr at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was never given instructions on how to use this feature.It sits installed on my computor without knowing how to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best study software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful as a student, user friendly. Interface makes it much more exciting to use microsoft office. My only go to when studying and data analytics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to have it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible not to have Microsoft Office for work and study, easy way to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I purchased Office 365 I had my doubts only because I would have to depend on the cloud for everything. After I purchased it I saw how easy it is to use and install. I enjoy it and the idea that it continues to update is wonderful. Buying the old way limited one tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    15 Months for the Price of 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsoft Office. I purchased the M365 bundle with a laptop and received 15 months for the price of 12. Nothing unusual or bad to write about. Personally, i tend to prefer the M365 version of Office over the “one time purchase” version. You are always running the lastest version of the apps and receive better support imo. I’ve had issues in the past with whatever Office version i was running eventually becomimg outdated/unsupported and then has difficulty converting new file versions of Excel/Word/PPT. Bit of a racket, but is what it is. I was just happy to get a few months free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really made a great choice with Microsoft 365. It is quite fast especially in comparison to the Office 2010 that I was using. I like the extra cloud space and being able to load it on all of my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What is telephone number customer service/ Help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I have 1 issue with my Microsoft I'M Trying to resolve my email misspelled Instead of ending with @yahoo.COM It's ending with yahoo.OM With I cannot get a code to verify my identity And I don't know who can help me with this issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good office and student packages.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package is very good and essential for the homework of any student in any school grade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was just what I needed to get back into digital scrapbooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Software is great. In addition, the local Geek Squad at Best Buy will not let you leave until they are sure that all programs are working properly and you are happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like how the product key is printed on the receipt. The quality wasn't great and it was a bit hard to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one package. Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with Microsoft 365. It has everything that I needed. It also has Microsoft Defender which protects my computer from Malware. I like the all in one package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straight forward to figure out how to download on PC vs the Mobile download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It comes with 1tb of cloud storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Didn't realize this came with the one drive application that gives you a whole terabyte of cloud storage for the duration of your subscription. Also, you can download on your mobile and basically sync mobile and computer together through the clouds. All my pictures in one place but multiple places at the same time. Mind blown.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Clayton,

      We appreciate your review. We're glad to hear that you are excited for the 1TB of OneDrive cloud storage. Its one of our favorite features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great All Around Office Programs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you work from home or want the reliability of proven programs that work to get what you need done. I trust Microsoft Office to deliver the quality programs I need and to have all my stuff in one convenient place. The set up and installation is very easy and doesn’t take long to get started.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether at home or in the office, you can rely on your new Microsoft 365 Personal subscription to include all of our most-loved and used features, and all of the tools you need to get the job done right. We're happy to be a solution for you! Thank you for sharing your feedback. We appreciate your insight, and are excited you have been enjoying your experience so far.

      Best,
      Brad - Microsoft Customer Care Microsoft