Customer Ratings & Reviews
- Model:
- QQ2-00027
- |
- SKU:
- 6258027
Customer reviews
Rating 4.5 out of 5 stars with 38773 reviews
(38,773 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Online is trash
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again, horrible experience. Would not accept my credit card - only debit card. "Help" person could not help. I need the software, but not the hassle. Same with my Best Buy Membership a week or so ago.
I would recommend this to a friendRated 4 out of 5 stars
Easy to load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to load myself without too much difficulty.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 5 out of 5 stars
I am use to the product but not the cloud-Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Office is easy to use and it came free for a year.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 2 out of 5 stars
Unhappy user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry we now have to pay a yearly fee for these programs. Nothing for nothing anymore. No choice for most computer use. Recommend out of necessity only.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 1 out of 5 stars
WORD is Plenty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just needed WORD, but had to get this. Microsoft is challenging. Windows 10 was infinitely better for me. And so were its predecessors.
No, I would not recommend this to a friendRated 4 out of 5 stars
Office 365 Personal 1 yr subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of one year renewals on software. Unfortunately needed to use the software for 2 documents and that's it. I'll be luck to use the software again. Unless something comes up. Just think this is a joke, when one purchases an item and only gets to use the product for a year.
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear Office isn't hitting it out of the park for you. However, we want you to be happy.
If you don't know already, you are able to cancel your subscription. If you cancel before 30 days since activation, you'll get a full refund.
To learn more about canceling your subscription, follow this link: https://support.microsoft.com/en-us/help/4027815/microsoft-account-cancel-a-microsoft-subscription?redirectSourcePath=%252fen-us%252farticle%252fcancel-office-365-home-office-365-personal-or-office-365-university-d219b5a5-9443-44cf-bcfa-80a052bdd18c
Take care,
Jo
Office Customer Care
Rated 5 out of 5 stars
very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife says it is good M wife says very helpful in her work.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 3 out of 5 stars
I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but I wish that it was easier to install and easier directions for use.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 5 out of 5 stars
Great price for something we needed anyway
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like many people we require access to Microsoft Office products for collaboration with our colleagues. Purchasing the subscription at the bundle price made a lot of sense and saved us money, especially considering we would be updating the products on an ongoing basis anyway.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 3 out of 5 stars
Looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not exactly what I was expecting. Really haven't used it eve tho I did install it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 2 out of 5 stars
office software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only bought because bought a new pc and needed for older existing files using office suite. No disks. Download only and Annual fee. Seriously they got you on this.
No, I would not recommend this to a friendRated 4 out of 5 stars
Is Outlook Slow?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 2013 Outlook for my new all-in-one Dell desktop. The computer seems fast in practically every respect, but Outlook is very slow to load incoming emails -- even after I've pushed the Send/Receive buttons. I know it's slow, because my smartphone receives the emails well before I can bring them up on the desktop.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 3 out of 5 stars
Never downloaded it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't need it. Don't use it. Don't care. I don't use these programs on my laptop.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for temporary use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this to purchase a year subscription of Microsoft Suite. Just needed it temporarily to create a resume and apply for jobs. Great for someone on a tight budget that cannot afford to purchase the permanent program. This also gives you to renew the service after the one year subscription is over.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 3 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Publisher is my go to for creating calendars, flyers and other business documents. The only reason I rated this suite with an average score is because of the subscriptions. You cannot buy this out right instead you are charged $60 some per year.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 4 out of 5 stars
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Works as it should. Good purchase.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 4 out of 5 stars
Office 365 is Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad set up my Mac with Office 365. There was a problem that surfaced 4 days later when I realized that none of my messages were being sent. Had to take computer in to have the Geek Squad at store diagnose problem. I don't know if it was faulty installation or Office 365; everything fine now.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 5 out of 5 stars
Oh I need this
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as I’m accustomed to CD software process, I have learned to embrace the evolving technology of today. Office 365, downloadable. Easy to set up. Fast, working and up to date excel, outlook, word and more. A bit pricey but I’m after quality so I’m good!
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 5 out of 5 stars
Office for Apple iPad from a PC Guy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switching from a PC Windows environment to Apple was a step up once this Office 365 software was available. It allows me to have the iPad for instructing, while still using the Office suite of tools I am most comfortable with. It is a Win - Win.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 2 out of 5 stars
long time Outlook user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed, right out of the box issues with outlook 365...best buys help me once, said to call back if I continued to have issues, one week later still having the same issues, now they want to charge me for phone service....thanks Best Buys!!!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We would love to help you with this. If you need help you can always reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.
Best,
Nelson
Microsoft Customer Care



















