Customer Ratings & Reviews

disappointed, right out of the box issues with outlook 365...best buys help me once, said to call back if I continued to have issues, one week later still having the same issues, now they want to charge me for phone service....thanks Best Buys!!!

I might improve my rating after more use. So far it is ok but nothing special.

Good Buy for new Surface...have to renew annually..

I don't use virus protection software. I don't know anyone with a Mac that does.

To me this is a better purchase in that updates and support continue each year vice buying the software package outright (only receive updates for a limited number of years). Granted, there is a yearly charge but for us it is the better deal.

I had some trouble with my initial set-up. I think it may have been due to my confusion about inputting the 25 digit code. I was automatically contacted by a hacker. I'm not sure why I had early issues, but on the second attempt everything ran smoothly. And I didn't fall for any smooth talking hacker,

Everything wanted wanted plus and at a good price.

I wasn't impressed by the product since I don't use Microsoft 365 on my personal laptop, it's too much hassle to setup the Microsoft account and use all of the features.

I had to have this for my school. I guess it's the standard and not an option.

The product works well but they got confused at checkout and sold us the wrong product, now we have to go back to the store and work out the issue.

I still had difficulty installing, if you make one error there is no going back

I’ve been super happy with Office 365 over the years and take advantage of most the applications in the suite. This subscription has persisted with me even past my time at university due to the sheer convenience and organization that it provides in my day-to-day.

After purchasing a non-activated Microsoft Office card and then having to exchange for working one-a bit annoying-but not sure how I lived without Microsoft for the past 10 years! I use word and excel religiously and enjoy the simplicity of keeping my daily life organized.

Good product if you need to rely on Microsoft products to work. Can also use alternatives such as open office if you need too for free.

This product did not work on my computer and they would not give me my money back. 74. down the drain. One person tells me I would get my money back and another tells me no because I downloaded it well how you suppose to tell if it will work or not. I will not buy anything from you again. Very disappointed in your business. When I bought it that guy told me they would give me my money back if it didn't work. Another guy told me they have trouble with this product. So like I said I will not buy another thing from you

It's good that office 365 was included with the laptop. Too often you have to buy it separately. the only thing I don't like about Microsoft soft ware is the mess you have to go through trying to load it or reload it...and you need this code or that code.

i feel that i was misinformed on this item and i was told that i could return it within the policy. when i tried to return it i was told that this item could not be returned, so i can't even use it. i am trying to give it away .

I like Microsoft office when it's free. You can't complain too much about free.

This is a waste of money. I wish I had just bought the one time, one PC Microsoft rather than the yearly subscription. In all honesty, nothing ever really changes. It's just another way to make money annually. Works like any other Microsoft office.

Wanted Microsoft Office functionality for a 6 month assignment so this subscription service fit the bill. Only down side.... Needed a credit card number to install, even though the service was purchased up front. Forces me to remember to cancel the service after one year or be charged. Strange!